How eliminate "you need to select printer" error?
Posted on 2009-04-27
I have a client (SBS 2003 server) with five Windows Vista Business clients. All has worked fine for 18 months. A few weeks ago, the client began complaining of inability to print to USB-connected printers from within Internet Explorer. Printer self-test pages print fine from within Control Panel | Printers applet, but trying to print from Internet Explorer generates this error message:
"Before you can print, you need top select a printer. If you need to install a printer, either double-click the Add Printer icon or click the Find Printer... button on the General tab of this dialog."
Then, the Spooler SubSystem generates an error:
"Spooler SubSystem App stopped working and was closed. A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
The error does not occur, however, when I log in to the local client as administrator, I discovered by accident.
Incidentally, the printers are Dell laser printers connected by USB cable to Dell Dimension PCs.
How can I fix this error?