I have encountered the same problem as described here, but I am not able to locate a solution in this post

Posted on 2009-04-27
Last Modified: 2012-08-14
I have one XP Pro machine that has a consistant error in the event logs.

The description for Event ID ( 0 ) in Source ( Desktop History Queue Provider ) cannot be found.   Missing Master Database.  After stopping the ACT.Outlook.exe process the error stopped being reported.
Question by:skotyk
    LVL 23

    Expert Comment

    by:Erik Bjers
    Can you give a little more detail?  Such as; when the error accrues, other symptoms you are experiencing, what steps it takes to produce the error.  Anything you can provide will be great.

    LVL 1

    Author Comment

    This occurs on a periodic basis every couple of minutes and the error appears four time and then stops until the next interval.  The error appears to originate from the Act.Outlook.exe application that records activity in Outlook over in the ACT 2008 SQL database.  The error is identical to a previous post on this site that stated it was resolved, but there isn't any resolution on the post that I reviewed and a related post had been removed.
    LVL 23

    Expert Comment

    by:Erik Bjers
    Can you link to the other post?
    LVL 1

    Accepted Solution

    It appears that the related ACT question link that was associated with the Desktop History Queue Provider question has been removed.  The ACT support group perfromed the following steps to stop the error:
    Deleted all files in - %APPDATA%\ACT\ACT for Windows 10\HistoryQueue\
    Restarted ACT.Outlook.Service in C:\Program FIles\ACT\ACT For Windows\
    Restarted ACT
    This stopped the consistenly reported error message by flushing out the outlook email message that could not be posted into the ACT History Queue.

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