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  • Status: Solved
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How do I keep my Blackberry Storm Desktop Manager from deleting old data in my Microsoft Outlook calendar?

I recently purchased a blackberry storm, installed the Blackberry Desktop Manager version 4.7.0.32 and am synchronizing with Microsoft Outlook 2003.  It keeps wanting to remove older data from my Calendar.  I have already gone into the Blackberry Calendar options and changed from 60 days to Forever.  I have also changed the Sychronize options to Transfer All Scheduled items. I have also un-installed the Desktop Manger, deleted that folder and re-installed.  If anyone has any ideas, please help. Thanks in Advance, Jason.
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SullivansComputerServices
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SullivansComputerServices
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1 Solution
 
johnb6767Commented:
I am not in front of mine right now, but in the options htere should be one for Conflicts, Desktop Wins etc.... I will try and verify in the AM.....
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Gary CutriData & Communications SpecialistCommented:
Hi, this issue is caused by changing the default from "Synchronize future items only" to "days prior\days in advance".  To correct this you will have to take a device backup by opening Desktop Manager > Backup and Restore > Backup.  After the backup in complete start in the backup\Restore menu and select Advanced > Select "Calendar" and "Calendar - All" in the right windows and select Clear at the bottom.  After the calendar is cleared change your calendar sync settings to future items only and then sync the device.  After a few days of successful synchronizing you can go back and change the settings to days prior\future items.
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SullivansComputerServicesAuthor Commented:
Thank you for your response.  I did a backup of the device, then did a restore of the device.  Next I changed the synch options of the Calendar to "Synchronize future items only".  I will try this for a couple of days and then go from there.  Hopefully that will do the trick.  
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Gary CutriData & Communications SpecialistCommented:
Post back if you need any more help.
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SullivansComputerServicesAuthor Commented:
Thank you again for the response.  After going through the steps you recommended I have not lost any prior data on my MS Outllook Calendar.
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