rtjdamen
asked on
Terminal Server 2008 Performance
My customers log on to our terminal servers from the internet, we experience much hickups when there are more then 10 users logged on. I have no clue on the reason of this. We use Appsense for performance monitoring.
The server is a 2Ghz 2Core Xeon. 4GB memory, 80GB Disk. The only process that i see tha may cause the problem is Windows Defender. and the Local session Manager, these are the only spikes i see on the task manager
The server is a 2Ghz 2Core Xeon. 4GB memory, 80GB Disk. The only process that i see tha may cause the problem is Windows Defender. and the Local session Manager, these are the only spikes i see on the task manager
ASKER
I am shure it is not a bandwith problem, the server is connect to an 1Gbit uplink from our datacenter, the image of the screen is build up quickly, the biggest problem is that applications sometimes just freeze.
Do you have the Desktop Experience feature installed?
Do you have the Windows System Resource Manager feature installed?
Do you use HP printers? In particular do you have the HP UPD installed?
Do you have the Windows System Resource Manager feature installed?
Do you use HP printers? In particular do you have the HP UPD installed?
Have you taken a look to see what is happening using ProcMon (Microsoft SysInternals)?
ASKER
Hi There thansk for your post, we have the Desktop Experience package installed. We do not have the Windows System Recource manager installed, we have an alternative application named Appsense.
We have HP drivers installed and the UPD is included in that.
We have HP drivers installed and the UPD is included in that.
What version of the UPD do you have installed?
If you do not already have it I would *strongly* recommend contacting HP support for the latest version of the HP UPD: version 4.7.2.
This version of the driver is not on the website and is only available through through HP Support. You will need to speak to the Imaging and Printing Group for the driver. I warn you in advance that the first and second support tiers of support knew nothing about this driver when I contacted them - in the end it was only by contacting the IPG directly that I was able to get the driver.
The driver fixes several issues including several that affect system performance and stability on a terminal server...
If you do not already have it I would *strongly* recommend contacting HP support for the latest version of the HP UPD: version 4.7.2.
This version of the driver is not on the website and is only available through through HP Support. You will need to speak to the Imaging and Printing Group for the driver. I warn you in advance that the first and second support tiers of support knew nothing about this driver when I contacted them - in the end it was only by contacting the IPG directly that I was able to get the driver.
The driver fixes several issues including several that affect system performance and stability on a terminal server...
ASKER
Ah thanks, i called HP but they said this driver was released but took back because of problems with it. Is it possible that you can provide me this driver?
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try to operate, also just for test, on video performance parameters, as:
butmap caching,
monocolor desktop,
color deep,
display resolution,
to test of it is a band problem or CPU one.
Try also you to login, and verify what is slow:
if mouse move and/or tasks execution.
See also in TaskManager, performances and networking.
bye
vic