Form Fields Change Font to Mincho
Posted on 2009-04-28
We're converting a few hundred Word 2002 documents from the old to the new house style.
Some of these documents contain form fields. Under certain conditions (toggling the form field locking and saving the document, it seems), the form fields spontaneously change their font from Verdana to MS Mincho. (Needless to say, the Mincho font is used in none of the defined styles.)
Nothing can be done to permanently change the fields back to Verdana. Even a macro that iterates through all fields and forces Verdana on them doesn't fix the problem.
Two KB articles describe related problems. However, none of them apply here. One talks about documents that have been saved as RTF, which ours haven't. The other mentions form fields that are part of inserted AutoText. Ours aren't. Also, both articles claim the problem is fixed in SP3, but SP3 is installed on our system.
The system environment is Terminal Server, so installing a hotfiix / SP / patch is quite a procedural hassle.
PS: 89 is all the points I have left until someone accepts one of my answers :-)