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Unable to print to network printer from one particular pc

Posted on 2009-04-28
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I'm unable to print from one particular pc on my network. Have tried stopping/starting print spooler, reinstalled printer & driver (TCP/IP port) - still no luck.
Appreciate your help.
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Question by:saliyam
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Expert Comment

by:houssam_ballout
ID: 24248888
can you ping the print server?
can other PCs be able to ping the print server?
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Author Comment

by:saliyam
ID: 24248908
Yes - I can ping the printer. The other users are able to print without any issues. It is only with this particular pc.
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by:houssam_ballout
ID: 24248911
any firewall or antirvirus are blocking the printing?

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by:saliyam
ID: 24249436
It was working fine till this morning !! I will check the AV settings & keep you informed.
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houssam_ballout earned 1500 total points
ID: 24249465
also try to restore your computer to an ealier date and try
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by:saliyam
ID: 24266243
It was fixed after a malware scan with Malwarebytes ....
Thanks for your help.
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