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Incoming emails not show Contact's Display Name

Posted on 2009-04-28
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Last Modified: 2013-11-30
Why do some incoming emails from existing Contacts insist on displaying the sender's email address in the From field rather than the Display As name that I have set up to show their real name. This only happens about 5% of the time, but it is annoying. Thanks!
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Question by:willef
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by:madhusk
ID: 24249991
Does it appear in OWA aswell or just outlook
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by:willef
ID: 24250016
It appears in Outlook. (I don't know what OWA is.)
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by:madhusk
ID: 24250035
Can you check the same emails through Outlook web access
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by:willef
ID: 24250070
The email displays the same way in OWA. Displays email address as the sender vs. assigned Display name in Contacts.
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