Issues with Outlook 2007 and Groupwise 8

Posted on 2009-04-28
Last Modified: 2013-11-12
Curious thins are happening with a client of Outlook 2007 client and Groupwise 8
1  The response is very slow.  We have tried caching in Outlook which has improved the response.  But it is still not great.
2  Appointments can be accepted through Groupwise but not through Outlook
3  Deleting and moving e-mails is not immediate and needs refreshing by moving to other areas then returning
4  Duplication of e-mails in Outlook
5  The status of read/unread does not stick in Outlook
6  Attachments are empty or stripped in Outlook
7  Replies to Emails from Outlook remain in the outbox
8  Cannot link to documents in Lotus Notes

Some of the issues could be resolved by telling the users to use Groupwise.  But Outlook is easier to sell to the users. (we are migrating from Lotus Notes - anything is better than LN!)
Question by:NigelKW
    LVL 18

    Accepted Solution

    Have you tried Outlook 2003 and seen the same results?  AFAIK, Outlook 2007 isn't yet supported with any version of GW...doesn't mean it won't work though.  I've gotten it to work but haven't tried to do much like you've done.

    If you have the software, please try Outlook '03.

    Any you're right...problem is solved having the user use GW client <g>


    Author Comment

    We have been attempting trials with Outlook 2003, with added SP3 and office 2007 compatability.
    But the answer sems to be the Avast antivirus.  The plugin started strips off the file contents, stopped and the file contents are good, stop and the same file is stripped.
    Tomorrow there is a lot more testing to do with all variations external => internal, Apointments, calendars and resources.  
    If anybody has any comments about Groupwise => Outlook and the use of antivirus we would like to hear.

    Author Closing Comment

    The main problem was that Avast antivirus was interfering between Groupwise.  It was also stripping the email attachments, so that the attachments were empty.
    But it was not the full answer.  In Outlook 2007 appointments for the calendar could not be passed.  There seemed to be too many flags for the method.  However using Outlook 2003 with SP3 all was well.
    I was not aware that it was possible to run Office 2007 without outlook and Office 2003 with only outlook.  It seems to be working, that is we have not found a combination of internal/external appointments that has failed yet.  But we are still testing, it is not in Prod.
    Hope this helps others who are thinking of combining Groupwise and Outlook.

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