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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3609
  • Last Modified:

Document manager service could not be started pop up message on bootup

when user boots up laptop he receives this error message:  Document manager service could not be started.  Please verify Vault Filter is loaded and running.  I searched this site and the internet but could not find anything on this.  I went into Event Properties and found this error

Service Control Manager:  The WavxDMgr service failed to start due to the following error:  The specified driver is invalid.

But it didn't specify a driver???
1 Solution
It is Dell fingerprint reader.
Run chkdsk from safe mode as first effort, and tell user to not remove battery before shutdown...

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