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Excel docs print as garbage with HP printer on Windows print server

Posted on 2009-04-28
Medium Priority
Last Modified: 2013-12-15
I have a Windows 2003 print server and many HP printers.  I seem to run across many times when people using the print server print from Excel and the HP printer prints out garbage.  I have the newest drivers, and have tried PCL6/5e/PS and either excel docs print as garbage or t hey don't print at all.  

In one case like this I had to use drivers from a different model printer (that was older) to get excel docs to print right.  Does anyone have any ideas?  This is a 2430n HP printer.
Question by:jpletcher1
  • 2
LVL 66

Expert Comment

ID: 24252395
Personally, I would stay away from PCL6......

When this problem arises, do you just delete the printer, and readd it?  Or just update the drivers? If so, you might wanna remove the drivers altogether, and THEN install the printers with the latest non PCL6 ones....

Accepted Solution

jpletcher1 earned 0 total points
ID: 24252562
Yeah, the PCL5 driver didn't work for me either.  I tried deleting the printer and re-adding it and everything.  I found the original CD that came with the printer and used those drivers and now it works fine.  I don't get how newer drivers don't work, but oh well.
LVL 66

Expert Comment

ID: 24252728

In a perfect world they would, but we all know thats not the case in every scenario.....

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