Crossroads305
asked on
Outlook 2007 Distribution Group Error
We just upgraded from 2003 to 2007. We have over 50 accounts and are using
exchange 2007 and only one person seems to be having this issue so far.
It is only with meeting requests, not emails. After you have entered all
information, and click send, an error is displayed and the To line is full of
semi colons and the names have dissappeared. the error appears in the event
log as source Outlook event number 25 but no information can be found related
to this error. "Could not complete the operation. One or more parameter
values are not valid."
I have tried recreating the group, creating new groups with different names,
diagnostics on Office 2007 and nothing seems to fix it.
exchange 2007 and only one person seems to be having this issue so far.
It is only with meeting requests, not emails. After you have entered all
information, and click send, an error is displayed and the To line is full of
semi colons and the names have dissappeared. the error appears in the event
log as source Outlook event number 25 but no information can be found related
to this error. "Could not complete the operation. One or more parameter
values are not valid."
I have tried recreating the group, creating new groups with different names,
diagnostics on Office 2007 and nothing seems to fix it.
ASKER
i tried this already and it did not solve the issue.
ASKER
any other suggestions?
If the user goes to another computer, will his profile work? If so, something is wrong with Outlook in the original computer.
ASKER
yes, it works from another station, but i have already tried to reinstall microsoft. and do a fix on it. any other suggestions?
Run Office diagnostics from the Help menu?
ASKER
yes that has been done. it does not resolve any of the issues. it is basically happening with the Global Address List. I have added all of the GAL to her contacts list as a temp. fix, but i would like to resolve the issue completely for the user without just a fix.
Crossroads305,
As far as I can determine from the previous posts, this is a Machine specific issue.
1. Make sure this machine has the same:
Office 2007 version
Service Pack level (office 2007 SP2 is now available)
Hot fixes installed
*Windows* Updates and service Packs installed
...as the other machines.
(I will presume here that you do not have any office 2003 components installed)
3. Do a full virus scan
2. <i have already tried to reinstall microsoft>
Don't just reinstall.
*Completely uninstall* MS Office 2007 from the computer.
Reboot
Completely re-install Office 2007, making sure you do a Full Install.
If this does not work, then i see no other alternative than to contact MS Directly.
;-)
JeffCoachman
As far as I can determine from the previous posts, this is a Machine specific issue.
1. Make sure this machine has the same:
Office 2007 version
Service Pack level (office 2007 SP2 is now available)
Hot fixes installed
*Windows* Updates and service Packs installed
...as the other machines.
(I will presume here that you do not have any office 2003 components installed)
3. Do a full virus scan
2. <i have already tried to reinstall microsoft>
Don't just reinstall.
*Completely uninstall* MS Office 2007 from the computer.
Reboot
Completely re-install Office 2007, making sure you do a Full Install.
If this does not work, then i see no other alternative than to contact MS Directly.
;-)
JeffCoachman
ASKER
thank you, but i have already tried to completely uninstall ms office 2007 from her pc. any other solution?
ASKER CERTIFIED SOLUTION
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Great! Thank you.
If only one user is having the problem, the user's Outlook profile is likely corrupt. Create a new Outlook profile.
http://support.microsoft.com/kb/829918
Hope this helps!
war1