Citrix ICA - Standard Desktop - mapping a usb cd-rom

Posted on 2009-04-28
Last Modified: 2012-05-06
We have many users on HP thin clients accessing a citrix published desktop.
I can map a CD-ROM and get it to show up in a standard desktop session, but when I access it I get access denied.  I can't even browse the device.  It is accessable on the thin client.

I can map a USB flash drive and access the files normally.

Does anyone have a solution?
Question by:dhadmin
    LVL 12

    Expert Comment

    by:Daniel Borger
    First off, did you make sure there was a disc in the drive?  I have seen this with Citrix local drive permissions. You didn't mention the version of Citrix but if it's not the newest there is a webica.ini file that is local on workstation. verify that file has this setting,
    Also, you can choose to delete this file and citrix will prompt you about sharing your drives and the type of access.
    If you are are running 4.5 and desktops you can change the settings on the title bar at the top,

    Author Comment

    We're using ICA client version 10 and presentation server 4.5

    My options are greyed out when I try to access this.  Is this b/c of a server policy.
    LVL 12

    Accepted Solution

    Could be a Ctrix policy applied to that server. (see management console)
    Could be a setting on the ICA protocol, Check properties in terminal services configuration.
     Were you ale to locate the webica,ini file?  if you do find it  rename it and try again.

    Author Comment

    That's exactly what it was.  A partner of ours actually pointed it out, but that's the solution.  Here's a screenshot of the location.

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