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WSUS 3.0 SP1 is installed sees computers but they are not reporting status

WSUS 3.0 is installed and all 2 computers have reported in and I can click on them and the details come up but the status is unknown.
they for some reason or another have not reported to the server and it has been like 1 week since they reported in
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explorer648
Asked:
explorer648
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1 Solution
 
arnoldCommented:
Check the c:\windows\windowsupdate.log file on each computer.
Are you using GPO in an AD environment.
You posted a bit map, so I did not want to download it to view.

Can you access the system to see whether it is on or the Tablet PC may have been off for this long.
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explorer648Author Commented:
that was not helpfull in the least
here is the log file somuch data can not even begin to decode
please help me
error.txt
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Donald StewartNetwork AdministratorCommented:
Have you ran clientdiag?
http://download.microsoft.com/download/9/7/6/976d1084-d2fd-45a1-8c27-a467c768d8ef/WSUS%20Client%20Diagnostic%20Tool.EXE 
 
Troubleshooting here
http://blogs.technet.com/sus/archive/2009/02/19/troubleshooting-guide-for-issues-where-wsus-clients-are-not-reporting-in.aspx
 You can also save below as fixwsus.cmd and run on client to see if it will now report status.
 

%Windir%\system32\net.exe stop bits 
%Windir%\system32\net.exe stop wuauserv
 
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientValidation /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
 
 
 
 
if exist %Windir%\system32\atl.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\atl.dll  
if exist %Windir%\system32\jscript.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\jscript.dll 
if exist %Windir%\system32\softpub.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\softpub.dll  
if exist %Windir%\system32\wuapi.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuapi.dll 
if exist %Windir%\system32\wuaueng.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuaueng.dll  
if exist %Windir%\system32\wuaueng1.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuaueng1.dll  
if exist %Windir%\system32\wucltui.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wucltui.dll  
if exist %Windir%\system32\wups.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wups.dll  
if exist %Windir%\system32\wups2.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wups2.dll  
if exist %Windir%\system32\wuweb.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuweb.dll  
if exist %windir%\system32\iuengine.dll %windir%\system32\regsvr32.exe /s iuengine.dll
if exist %windir%\system32\wuauserv.dll %windir%\system32\regsvr32.exe /s wuauserv.dll
if exist %windir%\system32\cdm.dll %windir%\system32\regsvr32.exe /s cdm.dll
if exist %windir%\system32\msxml2r.dll %windir%\system32\regsvr32.exe /s msxml2r.dll
if exist %windir%\system32\msxml3r.dll %windir%\system32\regsvr32.exe /s msxml3r.dll
if exist %windir%\system32\msxml.dll  %windir%\system32\regsvr32.exe /s msxml.dll
if exist %windir%\system32\msxml3.dll %windir%\system32\regsvr32.exe /s msxml3.dll
if exist %windir%\system32\msxmlr.dll %windir%\system32\regsvr32.exe /s msxmlr.dll
if exist %windir%\system32\msxml2.dll %windir%\system32\regsvr32.exe /s msxml2.dll
if exist %windir%\system32\qmgr.dll %windir%\system32\regsvr32.exe /s qmgr.dll
if exist %windir%\system32\qmgrprxy.dll %windir%\system32\regsvr32.exe /s qmgrprxy.dll
if exist %windir%\system32\iuctl.dll %windir%\system32\regsvr32.exe /s iuctl.dll
 
del C:\Windows\WindowsUpdate.log /S /Q
rd /s /q %windir%\softwareDistribution
sleep 5
%Windir%\system32\net.exe start bits 
%Windir%\system32\net.exe start wuauserv 
 
 
sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
 
 
sc sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
 
wuauclt.exe /resetauthorization
wuauclt.exe /detectnow 
wuauclt.exe /reportnow
 
 
 
exit /B 0 

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arnoldCommented:
What happens if you use one of those system and access windows update?

The errors in your log deal with failure to download the updates.
http://www.wsus.info/forums/index.php?showtopic=6193

Double check that the IIS configuration for the package retrieval are correct.
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Donald StewartNetwork AdministratorCommented:
Since you are using the custom port(8530) you will still need to create the virtual directory under port 80
cscript WSUSInstallationDrive:\program files\microsoft windows server update services\setup\InstallSelfupdateOnPort80.vbs
WSUSInstallationDrive=Drive where installed
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explorer648Author Commented:
that last comment made no sence, PLease be very very clear in the instructions. I really need step by step instructions
thank you
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Donald StewartNetwork AdministratorCommented:
1. Click start
2. Click Run
3. Type  cscript "c:\program files\microsoft windows server update services\setup\InstallSelfupdateOnPort80.vbs"
4. Hit enter
 
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explorer648Author Commented:
No in the active directory I still am not seeing computers. it still behaves as if it is broken please help
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arnoldCommented:
http://www.wsus.info/forums/index.php?showtopic=6193

What happens if you browse to http://oog1:8530/Selfupdate with your browser.
WARNING: DownloadFileInternal failed for http://oog1:8530/selfupdate/wuident.cab: error 0x80190194

Your issue deals with the IIS configuration. make sure that within IIS configuration you can see selfupdate/wuident.cab.
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explorer648Author Commented:
Thank you I will look at it as soon as I can
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