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How to enable Outlook data file menu in Outlook 2003

I've LOCAL Administrator rights on my laptop. When I try to open a .PST file through my Outlook 2003 the Menu option is Disabled state. How can I enable the Menu option to open personal Outlook data file? Thank You.

The Outlook 2003, Menu option which is disabled is:

File -> Open - > Outlook Data File
Outlook-Data-File---Menu-Option-.bmp
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anandkswamy2008
Asked:
anandkswamy2008
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1 Solution
 
war1Commented:
Hello anandkswamy2008,

Make sure Outlook is closed when you open PST file.

You may need to take ownership of folders and files to access them.
http://support.microsoft.com/?kbid=308421

Hope this helps!
war1
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johnb6767Commented:
Start>run>regedit

HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Outlook
or
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook

Look for a value that says "DisablePST", with a Data Value of 1. Change it to a 0.

And keep in mind, if you are in a Domain, with a managed Environemtn, then you might not have the permissions to remove this value, nor can we assist in gaining access to them to remove the restriction.

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anandkswamy2008Author Commented:
hello Johnb6767,

I did as you told me

Start>run>regedit > HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook

Changed Datavalue that says "DisablePST" from 1 to 0 successfully and restarted my Outlook.

But the Outlook 2003 Menu option  still is disabled and does not let me add PST file to Outlook.
File -> Open - > Outlook Data File
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josephmsCommented:
Is your Outlook fully updated. If not install Office 2003 sp2.

Regards.
Joseph
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anandkswamy2008Author Commented:
The Operating System I use is Microsoft Windows 2000 Professional Version 5.0.2195 Service Pack 4 Build 2195

And I've Microsoft Office Outlook 2003 (11.8169.8172) SP3 and my Outlook is fully updated.

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josephmsCommented:
Did you try 'Detect and Repair'?

Regards,
Joseph
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johnb6767Commented:
Menu option is disabled, or do you get a warning that there is a policy in place that restricts the use of PST?
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anandkswamy2008Author Commented:
Menu option is disabled, I do not get any warning messages as to why this is disabled. Also tried 'Detect and Repair' the Outlook but still the Menu option is disabled.
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mass2612Commented:
You may also want to try looking under HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook or HKEY_USERS\{YOUR SID}\Software\Policies\Microsoft\Office\11.0\Outlook
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anandkswamy2008Author Commented:
Thank you all for helping, but my problem still exists. Still looking for a solution


Thanks
Anand
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josephmsCommented:
Uninstall Office 2003 using Add/Remove Programs.
Download Windows Installer CleanUp Utility from the link http://support.microsoft.com/kb/290301 and remove traces of the program.
Install Office 2003 freshly.

Regards,
Joseph
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mass2612Commented:
Can you confirm that this computer is part of an enterprise domain/network? This will be a policy that is applied by your IT staff. Have you searched your registry for "DisablePST" and modified all the entries and then restarted Outlook?
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johnb6767Commented:

Apologize about not coming back to this thread, havent been on EE for a bit......
Can you logon as another user on this box, and see if the same occurs in thier Outlook? If so, it is most definately a policy. Might have been removed from the package when it was deployed.
If it works, I would suggest logging in as another admin user after a reboot, and rename the local copy of this profile. Then if it is successful, then just migrate all the data over to the newly created profile.....
Apologize about not coming back to this thread, havent been on EE for a bit......
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anandkswamy2008Author Commented:
Thanks a ton for all your help
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