Windows profile gone missing

Posted on 2009-04-28
Medium Priority
Last Modified: 2013-12-04
Problem:  A user profile no longer shows on the Windows Welcome (login) screen following an attempt to assign her as a "poweruser". However , if I use the classic login screen instead of the Welcome screen, and type her name in, then i can access her desktop.  i.e. Everything is intact.  

Background:  I inadvertantly tried to assign the user as a power user using the userpasswords2 applet, forgeting I was in XP home.  I received an error message and changed her back, I thought, to restricted user.   When I access her desktop, I notice she is listed as "Guest" in the users list rather than "standard user" or "administrator".  She is not listed at all in the userpasswords2 list any more.  She IS listed in the user profiles list (My computer-properties-advanced-profiles).  The user's profile folders (directory) are all intact.  The user.dat file is intact.  There are no hard drive errors.  I have checked HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList  and the user info looks correct.  A system restore failed.

Is there an expert who can direct me to the registry key where the user type is designated or can tell me how to change her back to a standard user or administrator?

Question by:DJMTEK
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LVL 47

Assisted Solution

by:Donald Stewart
Donald Stewart earned 1000 total points
ID: 24254570
Is the user listed here? If so remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList

Accepted Solution

DJMTEK earned 0 total points
ID: 24254684
No it wasn't.  But thanks for giving me an idea!  I added a Dword value here, named it the name of the user, gave it a value of 1 (after making a backup of course) and restarted explorer.  Sure enough, the user was now listed in nusrmgr.cpl and I was able to change her back to a standard user.  I then removed the value from the registry, rebooted, and she now shows again on the welcome screen.

LVL 47

Expert Comment

by:Donald Stewart
ID: 24254716
All it took was a nudge >>> :-)

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Author Comment

ID: 24254734
I would like to credit dstewartjr with contributing towards the solution but how do I do this?  His comment was actually the opposite of what needed to be done.  Suggestions?  What would you like me to do dstewartjr?
LVL 47

Expert Comment

by:Donald Stewart
ID: 24254768
Accept your answer as the solution and hand out an assist
LVL 47

Expert Comment

by:Donald Stewart
ID: 24254982
Glad I helped out

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