Exchange 2007 Recovery Storage Group Mailbox Merge Issue

Posted on 2009-04-28
Last Modified: 2013-12-01
I am running Exchange 2007 with SP1 on a Windows 2008 server with the Hub Transport, Mailbox and Client Access roles on the single server.  We back up the Exchange 2007 server nightly with Backup Exec 11D.  Today I created a recovery storage group for one of our mailbox databases.  I then restored the mailbox database from a backup tape to the recovery storage group successfully.  I have run into problems however when trying to restore(merge) a mailbox from the recovery storage group into the production storage group.  The error I am receiving is "Error restoring the mailbox (/O=GUIDE DOGS FOR THE BLIND/OU=GDB/CN=RECIPIENTS/CN=SSMITH). Error message is: Error was found for Steve Smith ( because: Error occurred in the step: Moving messages. This mailbox exceeded the maximum number of corrupted items specified for this move mailbox operation., error code: -1056749110.  This happens for any mailbox I attempt to merge. Has anyone ever seen this and know of a fix?
Question by:GDB Ian
    LVL 70

    Accepted Solution


    You're running Import-Mailbox from the command shell? Add:

    Import-Mailbox .... -BadItemLimit 1000

    That parameter applies to most of the Move / Import cmdlets for mailboxes. To verify you can run:

    Get-Help Import-Mailbox -Full | more

    Which should also include details of the BadItemLimit parameter.


    Author Comment

    by:GDB Ian
    I've changed the bad item limit to 1000 and tried. Unfortunately it appears that Exchange 2007 thinks all of the items are corrupt. The jobcompletes when the bad item limit is set higher than the number of messages in the mailbox.  Unfortunately, no items are then merged as all are seen as corrupt I guess.
    LVL 13

    Expert Comment

    I have worked on the same issue. In my case we ran an ISINTEG on the database that is in the RSG  
    The command to run is:
     isinteg -s <servername> -fix -test alltests
    After this completes run the merge again

    Author Comment

    by:GDB Ian
    Isinteg found a couple fixes, but still no change.  
    LVL 13

    Assisted Solution

    You need to run ISINTEG till you find that there are 0 errors and 0 fixes
    After this you need to try the merge again with a bad item limit say 100

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Is Threat Intelligence?

    Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

    Email statistics and Mailbox database quotas You might have an interest in attaining information such as mailbox details, mailbox statistics and mailbox database details from Exchange server. At that point, knowing how to retrieve this information …
    Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
    This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    6 Experts available now in Live!

    Get 1:1 Help Now