Problems printing Access to a new HP Color Laserjet CP 3525 printer
Posted on 2009-04-28
We have Office 2003 running on a workgroup of several computers.
Normally, I print to a Standard TCP/IP Port, assign the IP and point the wizard printer to the proper install inf. Routine.
But when I tried this with a new HP CP 3525 Color laser . . .
It would install but crash the print when I print the test page. This was with the drivers listed today on HPs site PCL 6 drivers.
When I tried Post Script Drivers, I thought I I had it fixed. This worked on several computers. But we have one that is running some specialized software on it that seems to require that I NOT update the Office SP3. This is unlike the other computers, which are Office SP3.
At first I thought it was the Print notification window. I disabled that and dinked around with Printer advance settings. Finally, I realized that as long as I installed the PS drivers via the HP install exe, and left the printer name alone, I could get it to work. It printed test page fine.
I thought I had it licked. I went into Access 2003 and printed the most complicated color form we had. It would fail to print and I would get feedback from MS saying to upgrade to Office SP3. But I don;t want to do that right now? I tried other forms and got the same thing. This was on a 2003 front end database that was printing fine to an old color inkjet.
This printer is Also NOT the default printer on this computer. So the norm is to choose File--Print and then select the color printer. The access forms all are set to print to any printer.
The MS Print page prints fine.
I really cant go to Office 2003 SP3 right now or Office 2007. Am I out of luck?? I was hoping there might be something specifically related to laser jets or this laser jet. It's always been Color ink jet printer before this. By the way, I can print these forms to any other printer just fine. I am checking HP forums to but so far, I can't find anything specific about this printer and problems printing Access 2003.