Exchange contact not receiving mail when part of a distribution group
Posted on 2009-04-28
I administer an exchange 2003 email distribution group. The distribution groups are a mixture of users and AD contacts. All the contacts are setup the same and everyone has been using the distribution group without a hitch ... until now.
One of the 'contacts' is not receiving the email. Through testing we have established they can receive mail when addressed individually, but when we send out a mail to the entire distribution group, every get the email apart from this one contact.
We do not get a bounce back error message and there does not appear to be any hold-up in the system manager queue. I had concluded the problem was not at our end, but it's an important distribution list and I need to work out why this isn't working regardless.
I've had a search around here but none of the suggestions have helped me: -
I've tried updating the recipient service - didn't help.
I've tried exchange tasks on the contact to mail-enable the contact but all I get is 'Delete E-mail addresses' or 'Remove Exchange Attributes'.
I've joined specifically to try and solve this one, I would be very appreciative of any help :)