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I want to restore the phone call logs

Posted on 2009-04-28
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Last Modified: 2012-05-06
after wiping the handheld and restoring the selective contents, phone log call store is not highlighted i.e. it cannot be restored in normal scenario hence need the solution for it. The whole phone backup is in the .ipd file.
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Question by:makemytrip
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Accepted Solution

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Gary Cutri earned 1500 total points
ID: 24260330
Hi, after the wipe did you activate your device onto a BES? All content must be restored before activation.
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Author Comment

by:makemytrip
ID: 24270562
it does not restore the call log
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LVL 26

Expert Comment

by:Gary Cutri
ID: 24272351
Are you using a BES or is the device on BIS?
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Author Comment

by:makemytrip
ID: 24272376
it's on BES but i think it's immaterial for restoring the backup. Does anyone understand the problem I've raised? If not I can explain it again.
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LVL 26

Expert Comment

by:Gary Cutri
ID: 24272407
As you are on BES if you reactivate a device without deleting the user account from the BES it automatically restores your phone call log.  The BES also does an automatic backup of the following information:

http://www.blackberryforums.com.au/forums/general-bes-discussion/4490-what-information-does-bes-contain.html
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Author Closing Comment

by:makemytrip
ID: 31575799
Though I've tried it yet but it seems more logical hence accepting it.
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