The HDD is locked & pwd forgotten on a DELL INSPIRON (Model PP23LA) How do we unlock it? Will replacing the drive work? We need this working sooner than sending in a Dell Ownership transfer request.
Posted on 2009-04-28
We gave my son a Dell Inspiron (model PP23LA) and the HDD ended up being locked with a forgotten password. Is there any way to unlock it from "someone in the know?" I know we can get it by transferring ownership ands requesting the master code but that takes a week, possibly more.
Would buying a new HDD work? Someone said on previous questions in the knowledge-base that it's not just the hard drive but ANY hard drive would now be locked. Would loading our OS on a new drive using another system then swapping it into the Dell get around this problem?
This can't be that uncommon. We see used Laptops all the time. Will this be a bigger problem in the future when people forget their passwords?
HELP, I just want to use the thing and get my son off my back!