CRM 4.0 slow both Web and outlook

Posted on 2009-04-29
Last Modified: 2012-05-11
Hi All,
Recently our connection to CRM 4.0 has been very slow.
When clicking on any of the available CRM options like Accounts for example within microsoft Outlook i have to wait up to 60 seconds before the content is displayed. I have attached a screenshot of this.

When i RDP in to the CRM server and use the web browser the speed is fast and normal. however from the Terminal server it is very slow.
The connection speed between each server is 1gig and looking at the task manager resources they seem to remain at a steady level duing usage.

Any help appreciated,

Question by:vitsolutions
    LVL 15

    Expert Comment

    Any Rollups in place?

    Accepted Solution

    Hi yes, all current updates are applied and this seems to only affect 1 user. I seem to of resolved it by deleting the windows profile off the terminal server of the user and creating a new profile. I also had to re-setup CRM 4.0 outlook client so far so good.

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