narcisis
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Good (cheap) remote control software?
The software I'm using now is an old version of Venti and it doesn't support Vista, however more and more of my users are using it.. which proves to be annoying.
Does anyone know of some remote software I can use for Vista to support customers?
Does anyone know of some remote software I can use for Vista to support customers?
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@mattdnguyen: Putty? Wouldn't this require that the client be running an SSH Server on the remote host?
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Well, right now I send my users to a link which brings them up on my software console over here and I connect to them. I simply need something so I can see the users screen and control whatever I need to. I looked up Venti and their latest software that does support Vista is 99 bucks a month.
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@angelll:
My suggestion is that the points be divided between all contributing experts, because I feel all of us have suggested different ways of solving the problem. What do you think experts?
My suggestion is that the points be divided between all contributing experts, because I feel all of us have suggested different ways of solving the problem. What do you think experts?
i agree with warturtle.
I have been using a really cheap solution that is available as self hosted or hosted solution, however its amazingly cheap,, you can pay as PAYG per session, or montly or you can buy it outright,its web based from both ends so you can control from anywhere to anywhere, i looked at loads of others like goto asisit and ntr, however they were so expensive. Its on www.screenconnect.co.uk ,, worth looking at..
Are you after a solution that allows the user to trigger a remote support request or do you want the ability to remotely connect without the remote users' permission? (by that I mean connect without the user initiating an outbound connection or needing to accept an incoming connection)