CrystalReportsRedist2005_x86.msm and Merge Modules and 1: ALLUSERS property is not 1

Posted on 2009-04-29
Last Modified: 2013-11-15
I'm trying to use InstallShield X to install Crystal Merge Modules without success. I'm able to add the merge modules and build the installaton without any problems however when running the installation on a test box  I get the error "1: ALLUSERS property is not 1 - this MSM cannot be used for a per-user or fallback-to-per-user install 2: 2".

How do I integrate the Merge Module (named "CrystalReportsRedist2005_x86.msm") into our existing package without getting the error? I need to use installshield and not a seperate setup so that there is only 1 and not 2 setups to run.

I've been at this for days. Any help would be greatly appreciated!!
Question by:CASorter
    LVL 100

    Expert Comment

    Cann you use the Windows installer package?


    Author Comment

    We must use InstallShield. I tried calling the msi from a command line within the installscript, but that appeared to set off a loop. If you can give me instructions on how to add it to my exisiting installshield, i will try it.
    LVL 100

    Expert Comment

    I don't use Install Shield so I don't know.

    We always used the Windows Installer from MS


    Accepted Solution

    I ended up using MSIExec to run the .msi from within InstallShield. It worked without problem.

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