Cannot connect to Internet

Posted on 2009-04-29
Last Modified: 2013-12-08
User has installed Internet Explorer 8a (Beta).  Internet sites will not show.  I can PING, so DNS and network are not issues.  The user also has Firefox, which will also NOT display sites.  I'm beginning to think it may be a windsock issue, but not sure.  User has Windows XP SP3 with all updates.  I cannot seem to uninstall Explorer 8 (not listed under software, but will check uninstall in the registry).  Another laptop, connected to the same line, CAN get into internet.  Any ideas?
Question by:huntersvcs
    LVL 18

    Expert Comment

    you can try LSP fix

    LVL 50

    Expert Comment

    huntersvcs--How to uninstall IE8
    However, having done that, if the customer liked IE8 reinstall the gold version now available.
    LVL 2

    Expert Comment

    Since you can ping "google", your internet/network settings are correct.  So please also check the proxy settings of your browser, incorrect proxy settings will lead to this problem.
    LVL 11

    Author Comment

    Found out user only has 1.2GB free hard drive.  With 1.5GB swapfile!  Kinda hard to download internet pages when there is so little space left.  Have to wait until the user cleans  house.

    qenqw2000 - no proxy involved.
    chuckyh - maybe, have to wait and see
    jcimarron - your suggestion looks the most promising so far, but again will have to wait and see.
    LVL 11

    Accepted Solution

    This question can be closed.  The user has not been back with me in over a month.

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