Remote Server - Minimum screen resolution error

Posted on 2009-04-29
Last Modified: 2013-11-21
I am trying to install a program on a Windows 2003 R2 server via Remote Desktop (the only way I am allowed to access it).  Even though the connect is set at 1024 x 768 I get the following error:

"To install this product  the system must have a minimum screen resolution of 800 x 600"

Any help is greatly appreciated.

Thanks in advance, Jay
Question by:jaygraves
    1 Comment
    LVL 17

    Accepted Solution

    To start the remote desktop session go to Start -> Run and type "mstsc /admin" to log into the console session. Type in the server name and in options change the display to 1024 x 768 with colors set to "Highest Quality (32bit) and then click the connect button.

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