Link to home
Start Free TrialLog in
Avatar of dlmerrill
dlmerrill

asked on

"The installation of this package failed." when installing MS Office 2007 SP2 on Server 2003 SP2 Terminal Server

"The installation of this package failed." when installing MS Office 2007 SP2 on Server 2003 SP2 Terminal Server.

I have re-installed Windows Installer 4.5 and same result.

I am stumped.  Any solutions?
Avatar of John
John
Flag of Canada image

I downloaded SP2 this morning and installed it on my Vista computer. It is a very large file (over 300Mb) and took about 1/2 hour to install (very fast computer).

Did you trying re-downloading the service pack (maybe the download was bad)?
Did it fail at the very beginning? or after some time trying to install?
... Thinkpads_User
Are you logged in as administrator?
Avatar of dlmerrill
dlmerrill

ASKER

I am logged-in as Administrator and the setup progress bar progresses slowly for the first ~35%/5 minutes, and then it rapidly finishes and I get the failed installation message.  I have successfully installed the same file on XP and Vista workstations on the network.

I am thinking it has something to do with the Remote Desktop Users profiles regarding the Office installation... But then again, Microsoft has not posted anything of use that I can find.  
I'm going to chime in here and say I'm experiencing the same problem. WSUS told me this morning that it failed to install over the weekend, so I jumped onto the box and manually kicked it off; only to get a progress bar for a while and then a window offering to send an Error Report.
As you, I'm logged in as an Administrator (Domain).
ASKER CERTIFIED SOLUTION
Avatar of dlmerrill
dlmerrill

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial