Motorola Cell Phone W375 unable to connect to my PC

Posted on 2009-04-29
Last Modified: 2013-11-17
I'm trying to connect a Motorola W375 cell phone up to my computer. The mini-usb hookup recognizes the phone however the drivers I have do not work with the phone. At this point all I really want to do is to upload ringtones. I am able to hookup other motorola cell phones and have them recognized as modems, I would then use p2kCommander to interact with the file system on the phone.

Because the phone is not recognized, I assume I need a different driver for this phone (prepaid minutes cell phone) I have not been able to find anything yet. I wan't to be able to upload my own ringtones onto this phone.


Question by:cn_cho
    LVL 2

    Author Comment

    I found this file :

    It now allows me to connect my phone to the computer and have it identified. Still I am unable to upload my own ring tones.
    LVL 69

    Expert Comment

    You may want to try P2K Commander, along with the Motorola Software Update program.  Here's an example with the RAZR, but the idea is the same with other Motorola phones:
    LVL 2

    Author Comment

    Thanks for the help Callandor, as of now I've managed to find more information however I still am not able to communitcate in p2kCommander with this phone. I haven't tried any other versions as of yet my research indicates that this phone is different from the other Motorola phones ive been able to use p2cComannder with. its a DOM phone or something?  I have this flasher util called dmtools from here and some .MOT (motorola?) files I dont know what to do with these yet no info.txt

    Do I need to update the phones firmware/software ? I'm more confused now than when I started this!
    LVL 69

    Accepted Solution

    >Do I need to update the phones firmware/software?

    Yes - the Motorola Software Update program.  It needs to be running and communicating with the phone before you start P2K Commander, as it is the means by which communication is established.  Once it signals you that it has detected the phone, you start P2K Commander and open the folder corresponding to the phone (a p2k, or something like that) and drag and drop an mp3 file to the ringtone area.  There are some youtube videos that show this whole process.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Suggested Solutions

    Today companies are subjected to more-and-more data, and it won't stop any time soon.  But there are obvious opportunities for reducing data, particularly data duplicated among companies.
    The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
    This video shows how use content aware, what it’s used for, and when to use it over other tools.
    Video by: Kyle
    After watching the Introduction to GIMP and additional tools to use in GIMP we are shown how to utilize multiple tools to create a 3D effect image.

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now