How do I synch and configure new enterprise BlackBerry model 8830 at the user's desktop?

An existing BlackBerry enterprise user is upgrading to a new device. The user's account has already been configured on the server side. I'm responsible for synching and configuring the device on the user's desktop. What settings should should I be aware of to make sure the user's Microsoft Outlook account, notes, etc. translate to the new device?
BoyGenius2009Asked:
Who is Participating?
 
Gary CutriData & Communications SpecialistCommented:
Hi, it is best to perform a backup of the old device and restore it onto the new device using Blackberry Desktop Manager (with Backup and Restore) prior to doing the enterprise activation.  Using this method all old emails, SMS and settings are guaranteed to transfer to the new device.
0
 
Gary CutriData & Communications SpecialistCommented:
If you don't backup and restore data to the new device the following information will be transferred back to the device automatically (you must not delete the BES account):

http://www.blackberryforums.com.au/forums/general-bes-discussion/4490-what-information-does-bes-contain.html
0
 
SysExpertCommented:
also newer Desktop version do this automatically via the option to migrate to a new BB device.

Still best to do a full backup beforehand.

I hope this helps !
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.