Outlook 2007 error message, Syncronisation Log, The Client Operation Failed

Posted on 2009-04-30
Last Modified: 2012-08-14
We have recently moved from Exchange Server 2003 to 2007 and I am getting entries in my Synch Issues folder in Outlook 2007.  Here's a modified example:

11:34:23 Synchronizer Version 12.0.6423
11:34:23 Synchronizing Mailbox 'User Name'
11:34:23 Synchronizing local changes in folder 'Sent Items'
11:34:23 Uploading to server ''
11:34:23 Error synchronizing message 'FW: Sample Mail'
11:34:23              [80004005-501-0-1380]
11:34:23              The client operation failed.
11:34:23              Microsoft Exchange Information Store
11:34:23              For more information on this failure, click the URL below:
11:34:23 Moved a message that failed synchronization to 'Local Failures'. Message subject -> 'Sample Mail'. You can view this message in your offline folder file only.
11:34:23 Downloading from server ''
11:34:23 Done

The link point to a MS page regarding Outlook 2000, not really what I need!  Any ideas about this guys?
Question by:-Juddy-
    LVL 47

    Expert Comment

    Usually see these in Outlook 2007 when you have mapped drives that are not connected on the users PC or Shortcuts in My Documents that are no longer valid.

    Might also pay to check you have SP1 installed:

    LVL 3

    Accepted Solution

    We have Office 2007 SP2.
    LVL 47

    Expert Comment


    Glad to hear you got it sorted.

    However, if you are going to accept your own solution, be sure that you state or clarify what the solution was in your reply.


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