Error message when booting virtual image of server 2000

Posted on 2009-04-30
Medium Priority
Last Modified: 2013-12-05

I have created a complete image of a server running Windows Server 2000 using symantec backup exec system recovery 8.5 and then converted that image into a Microsoft virtual disk image and then tried to boot the virtual image using Microsoft Virtual pc, but i recieve the following blue screen error message on boot: "STOP:c0000263(Driver Entry Point Not Found) The\SystemRoot\System32\Drivers\FLTMGR.SYS device driver could not locate the entry point.IoGetDeviceAttachmentBaseRef in driver ntoskrnl.exe"

and I therefore cannot boot into windows normally.

I am however able to boot into safe mode ok but need to be able to boot normally. I have tried converting the server image into a VMware image also but still encounter the same stop error and tried re-imaging the server but still encounter the same issue.

If i restore the server image onto another computer it boots up fine but i would really like to use it in a virtual Environment.

I have successfully been able to image 2 of our other server (running server 2003) and got them running in virtual pc and booting normally without any major issues.

Does anyone have any suggestions on how i may be able to resolve this issue?
Question by:kevin1983
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LVL 28

Expert Comment

ID: 24285311
See http://support.microsoft.com/kb/958667. It's not the same problem, but it may have the same solution. Try adding the VHD to an IDE controller instead of a SCSI controller.

Author Comment

ID: 24289383
Hi honmapog thanks for your reply, thats sounds like a possible solution, although i cant see how i can run the VHD on an IDE controller in Microsoft virtual pc or vmware. there doent seem to be the option of selecting SCSI or IDE to run a virtual machine....unless im missing something

Dont have a server 2008 box to try out hyper V either :-( unless  theres some other free virtualization software that would allow be to change controller options?.

but ill have another look through MS virrtual pc & vmware settings again.

LVL 28

Expert Comment

ID: 24289880
In the Hard Disk part of your VM configuration, you should have something called attachments. You may have to remove and add the virtual disk to change the attachment to IDE. http://technet.microsoft.com/en-us/library/cc720326.aspx

If that works, maybe http://vscommunity.com/blogs/virtualzone/archive/2006/12/08/how-to-convert-a-vhd-boot-disk-from-ide-to-scsi-in-virtual-server-2005-r2.aspx could help the allow to connect it back to SCSI.

Accepted Solution

kevin1983 earned 0 total points
ID: 24734848
Hi we managed to get it working in the end by doing using suns virtualbox software and doing the following:
Booting into safe mode first and then going to c:\windows\system32\drivers
And Locating and either delete or rename fltmgr.sys

Then going into regedit and navigate to HKLM/System/CurrentControlSet/Services Locating and delete the AV services beginning AVG*** to disable AVG antivirus (as it wont uninstall automatically with a wizard)
The Server will now be able to boot outside of safe mode.
by Ticking the Enable Additional Controller box and select SATA(AHCI) in Sun virtualbox

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