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When using Outlook 2003 on a terminal server

When running Microsoft Outlook 2003 in a Terminal Server Enviroment, Users keep getting thses errors

Unable to display "General" Page. This Page will remain visible, but is not available. Outlook can't read the registry information.
Close and restart Outlook
Reinstall Outlook
Reinstall Microsoft Exchange or other e-mail system.

The other error is when trying to create a new folder, the error message that appears is
Outlook can't read the registry information.
Then lists the same 3 options as above.

Non of these options  seem to fix the problem

Can anyone help as we have been getting these errors for sometime.

Many thanks in advance.
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Performance_Improvements
Asked:
Performance_Improvements
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5 Solutions
 
apache09Commented:
Check that you have SP3 installed:
http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

Also, is this for one person or all.
If its an Outlook issue on TS you should see this error for all users.

If its only one, two, or a few users, the issue is with their profiles.

Could try opening Outlook using the /cleanprofile switch
With Outlook closed
Start>Run>Outlook.exe /cleanprofile

This will add and replace any missing or corrupt registry entries
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apache09Commented:
Also, if uninstalling / re-installing Office 2003 due to a error or issue in the application.
Be sure you use the windows installer clean up utility to uninstall 2003 in order to have a clean slate when re-installing.

http://support.microsoft.com/kb/290301

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Performance_ImprovementsAuthor Commented:
Hi there, thanks for your solutions. The error is for all users. I will try opening Outlook cleanprofile, as our TS is tempremental and we dont tend to unistall anything as when we try to install a peice of software it causes the TS not to work properly.

Will let you know if the Outlook cleanprofile works.
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apache09Commented:
Any Updates?

If this error is for all users, im not too sure /cleanprofile is going to do much good.

What SP is being used, if any?
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Performance_ImprovementsAuthor Commented:
No updates as of yet due to the bank holiday. SP2 is being used.
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Performance_ImprovementsAuthor Commented:
Just tried the outlook clean profile, and it did not work.
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apache09Commented:
Has this worked before?

Or is this a new install of Outlook or an upgrade from an earlier version.

If it has just suddenly stopped working, has anything been changed, updated or installed on the TS recently?
Perhaps and antivirus application or similar.

You wouldnt happen to have multiple versions of Outlook or Office installed would you?

See if you can open Outlook in Safe Mode
Start>Run>Outlook.exe /safe

Do you still get the error.
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Performance_ImprovementsAuthor Commented:
yeah I still get the same error when I run Outlook in safe mode.

We are looking at re-building our T1 server as we have multiple issues with it.

Many thanks for all the replys for the question.
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Performance_ImprovementsAuthor Commented:
yeah I still get the same error when I run Outlook in safe mode.

We are looking at re-building our T1 server as we have multiple issues with it.

Many thanks for all the replys for the question.
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