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Apple Remote Connection to Windows Server

I have a remoter use on a mac. She was mapped via AFP to a server on my network.  i had a failure of that server so i created a new server with the same name and IP address of the old server.  Now the user can not map to the new server with the ip and share name. How do you clear this up?  I'm no sure of the MAC os but I know it maps via AFP and not smb.
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tbonehwd
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tbonehwd
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2 Solutions
 
tbonehwdAuthor Commented:
User is using 10.5.6 .
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strungCommented:
Unless you have AFP turned on on the server, the Mac will have to connect using SMB.

In the address field of the Connect to Server dialog, type the URL using this syntax
smb://ServerName/ShareName/

See http://support.apple.com/kb/HT1568 for more details
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tbonehwdAuthor Commented:
No, sorry she maps via afp not smb.  its 10.5.6 and all my other users in house aren't having this issue.
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tbonehwdAuthor Commented:
It's connecting to a Windows 2003 server using tcp/ip. Sorry hit the button to fast.
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strungCommented:
Do you have other Mac remote users who are able to map to that drive?

If so, do you have permissions set up properly for her on whatever folder she is trying to connect to?
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tbonehwdAuthor Commented:
She's the only remote user.  I have the drive on the windows pc share with everyone full control.  until I moved the server to this new machine she was connecting just fine.  Doesn't a mac use the mac address of the nick card to connect?  If so how do you clear that?
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strungCommented:
If she is a remote user, how is she connecting to your LAN? Through VPN, or are you using port forwarding?
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tbonehwdAuthor Commented:
VPN  pptp
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strungCommented:
Once she connects by VPN, can she ping the server that she is trying to connect to?

Also, does she have her own local LAN at home? If so, you have to make sure that her local LAN and your local LAN use different subnets.

For instance if your office LAN is on 192.168.1.x and her home LAN is also 192.168.1.x,  she won't be able to connect to, say 192.168.1.2 through the VPN because her router will assume it is on her home LAN. You would have to have her change her local LAN to something different, like 192.168.0.x.
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tbonehwdAuthor Commented:
it's different I'm sure.  She can ping and gets a reply.  The error is the server may not exist or is not operational at this time.  Check the server name or IP address and your network connection.

How do you clear the dns cache?
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strungCommented:
To flush the DNS cache on a Mac, type the following into a terminal window:

dscacheutil -flushcache

(Terminal.app is found in \applications\utilities)
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tbonehwdAuthor Commented:
we just did and we still can not map.  That error comes up.  She can ping the server.
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strungCommented:
Try deleting any reference to the old server in the user's keychain using the Keychain Access Utility found in the utilities folder.
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strungCommented:
Also delete home\Library\Recent servers
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tbonehwdAuthor Commented:
Thanks we are going to try that.
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tbonehwdAuthor Commented:
Nope that still didn't help.
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strungCommented:
I have run out of ideas. All i can suggest is that you google the error message.
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tbonehwdAuthor Commented:
Me to!
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strungCommented:
If her Mac is a laptop and if it is feasible, you might have her bring it into the office to see if she can connect locally.
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tbonehwdAuthor Commented:
No its a desktop and she lives in SC.  I've found evidence on the internet to suggest this is a bug.  however this is contrast to that message saying the server may not exist or is not operational at this time because she can ping the server and she gets a reply.

The weird part about this is she was able to connect yesterday without any issues and today suddenly she can not connect to any windows server on the network.  I've tried a different server with a different share and she gets the same message.  
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strungCommented:
Any chance she has changed her firewall settings?

Have you tried creating a new user account on the Mac and seeing if she can connect using the new account?
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tbonehwdAuthor Commented:
I don't think it's the firewall because can connect to the Xserve without a problem If this was the issue, then she'd have problem connecting to that too. right?
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strungCommented:
I would have thought so. You could try a new user to see if that works.
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tbonehwdAuthor Commented:
Gonna try having a user mount smb instead of afp and see it that's the issue.
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tbonehwdAuthor Commented:
SMB works.  AFP is the problem
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strungCommented:
Is Appletalk turned on in her network prefs for the interface she is using?
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strungCommented:
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tbonehwdAuthor Commented:
As far as I know, apple talk isn't running because we are using tcp/ip.  I did look at that article and passed it on to my mac users.  Thanks.
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nappy_dThere are a 1000 ways to skin the technology cat.Commented:
You need to have apple talk running and enabled on her network adapter to do AFP over IP.

If should look like this screenshot below

Picture-184.png
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tbonehwdAuthor Commented:
Thanks for your help and I'll pass everything along to my Mac users
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