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IE won't open after virus/spyware removal?!?

IE was working fine, virus and spyware was removed from the machine using malwarebytes, combofix, highjack this!, ect. When i try to open IE the process shows in the task manager, but the program does not open. i have IE 8 currently installed, rolled it back to 7 and still having the same problem. it does not show up in the add/remove programs. also when going into safe mode the Explorer.exe process shows in the task manager but does not actually run. i have ran subinacl, IEregfix, as well as disabled all firewalls.
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a1techs
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a1techs
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1 Solution
 
elbrian87Commented:
Hi there!

First off, you should know that Explorer.exe is the windows shell explorer (the utility that allows you to browse through My Computer, My Documents, etc). So this is not associated directly with Internet Explorer.

As for the real issue, check out this official knowledge base entry from Microsoft. It highlights all actionable routes you may take to completely remove Internet Explorer, then reinstall the version of your liking.

Reply if this doesn't clear things up for you, along with which methods you've tried, and I'll do some more research.

http://support.microsoft.com/kb/917964

Hope that helps. Take care!
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elbrian87Commented:
One more thing I should mention... Internet Explorer can be found in Add/Remove Programs by doing the following:

1. Open Control Panel
2. Go to Add/Remove Programs
3. Click Add/Remove Windows Components, which is on the left side of the Add/Remove Programs window.

That is where you will see Internet Explorer. This should help you to do a simple uninstall, if you didn't already know it was there :)
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TonyStCommented:
Try opening my computer and typing   www.google.com  in the address bar.   Did that open up and display Google ??   If it did, then chances are the spyware/adware your system had still has remnants on your system.  Alot of times the iexpore.exe startup strings are modified to include other nasty things that run with the Internet Explorer.  Since you removed the bad stuff IE is locking up in attempt to load half of the missing stuff.   If a website displayed using the above test, your system is not clean yet.
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a1techsAuthor Commented:
removing IE did not make any difference, it still has the same problem no matter what version it is.

Tony as for typing in www.google.com in the address bar it did not display googles site. the machine is clean.
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TonyStCommented:
I know this is going to sound really stupid, but get to properties of the internet explorer and change the location of the of the "temporary internet files".  I did that once on a system that had almsot this same problem and it worked.
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a1techsAuthor Commented:
Moving the temp folder didnt work. The computer doesnt even recognize that IE is even installed. Even though all the program files are there and seem to be intact.
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TonyStCommented:
Seems like you have no choice at this point than to run a windows repair.  Or set the system back to a restore point when it used to work.
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jcimarronCommented:
a1techs--Try WinsockFix
http://windowsxp.mvps.org/winsock.htm
And if that does not work read this
http://support.microsoft.com/default.aspx?scid=kb;en-us;281679
and register all those .dll files.
P.S. "when going into safe mode the Explorer.exe process shows in the task manager but does not actually run"  Did you mean that?  Explorer.exe is Windows Explorer not Internet Explorer.  
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orangutangCommented:
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a1techsAuthor Commented:
None of these have fixed the problem, but there appears to be more going on then just the IE issue, many of the system files have been coruppted. since it is an acer laptop it does not give me the option to repair install. I have reinstalled windows.
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