Dell DImension 9100 thinks it has SCSI CD and IDE CD wont work

Posted on 2009-04-30
Last Modified: 2013-11-09
Dell DImension 9100 - no SCSI at all on the motherboard.
Dell system TAG is 4v9hs1j
Has just 1 IDE CDRW DVD-R attached via IDE
Windows XP sees a SCSI CD but won't see any media inserted.
If you detach the IDE cable from the motheboard Windows still sees a SCSI CD
Have tried new BIOS, chipset driver, removing NERO etc etc but I dont think its anything to do with WIndows as in the BIOS is doesnt see any IDE devices at all as I tried to boot from the CD to reinstall WIndows.
Have also tried changing CD from Cable Select to Master - no difference.
Have tried different cable and different CD drves in 9100 and have proved cable and CD in the 9100 work in another PC.
Question by:SimonW2008
    LVL 27

    Accepted Solution

    To start simple (and you've done some good troubleshooting so far) have you tried to just reset the BIOS to defaults? I'm curious as to what it would list if you did.

    Author Comment

    Jeez why did I miss that?
    Thanks I can now see the CD/DVD.
    STrange though the SCSI one is also still there but who cares :)

    Thanks again
    LVL 91

    Expert Comment

    normally, that is caused by installed burning soiftware; you can try uninstalling that, and test.
    or use a free burner for testing :

    Featured Post

    Do You Know the 4 Main Threat Actor Types?

    Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

    Join & Write a Comment

    Suggested Solutions

    Is it worth it to buy an Echo? In a word, yes! For me it was definitely worth it. I use mine on a daily basis. Prologue & Privacy At first, I was very skeptical about the Amazon Echo. In general, I don't like voice assistants. I don't li…
    This is about my first experience with programming Arduino.
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

    732 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    20 Experts available now in Live!

    Get 1:1 Help Now