[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 5899
  • Last Modified:

Cannot Expand the Folder in Outlook 2007

I created an email account in EMC in Exchange 2007 and assigned certain users "Manage Send As permission" and "Manage Full Access Permission".

However, after the users add the new mail box in the "Open these additional mailboxes", and try to expand the mailbox, they get "Cannot Expand the Folder. The Set of Folders cannot be Opened. You do not have permission to log on."
 
Please advise.
Thanks.
 
 
0
etraxler
Asked:
etraxler
  • 2
  • 2
1 Solution
 
MesthaCommented:
How long did you wait after setting the permissions? Exchange caches permissions and it can take two hours before the permission is live.

Simon.
0
 
RudramCommented:
* Launch the Exchange Management Shell, and from there check the permission granted to the users on the mailbox.

C:\>Get-MailboxPermission -identity "MailboxName" | fl User, AccessRights

* Check if the target user has FullAccess and ReadPermissions as well.

* If not, add the ReadPermission as well to the user on that mailbox.

C:\>Add-MailboxPermission -identity "Mailbox Name" -AccessRights ReadPermission -User "AccountID"

* Once done check again if it shows proper permissions.

* Then try to access the mailbox.

Good Luck (^_^)
0
 
RudramCommented:
* Yeah as per Simon, it does takes time to reflect the permissions. If not working even after long then check the permissions again.

(^_^)
0
 
etraxlerAuthor Commented:
It did assign permissions and finally the account showed up in the Global Address List. It took about 2 hours. Is there a way to make instant or expedite the process on Exchange 2007?
Thanks.
0
 
MesthaCommented:
The only way to make the change take effect immediately is to restart the store. While it is possible to shorten the cache time it is not recommended because it will have a significant impact on the performance of the server and the domain controller. Rather than caching the permission information lookups would need to be more frequent.

Simon.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now