I have vpn client 4.8xxx running fine on my laptop for 2 yrs. I tried to update to 5.0.05.0290 to check something out. And now after I uninstalled the old version (I have to do manually since the Add/Remove way didn't work in the beginning).
**** My system info: Dell Inspiron E1505 laptop;
Windows XP Prof SP2 1G RAM Intel 2GHz;
major apps: Office 2007; IE 7; Verizon VZAccess wireless Internet;
**** I followed http://www.cisco.com/en/US/products/sw/secursw/ps2308/products_tech_note09186a0080094b7f.shtml
to do MANUAL uninstall.
when I launch the vpnclient_setup.exe, it spawned 3 instances of msiexec, I can see a dos window open briefly and closed each time, but never see the main Install window.
**** I enabled MSI Logging and got the attached log during my install attempt.
Please check log to see what else could be causing the installer to fail so badly, thanks!