NIC won't get IP address
Can't figgure this one out...
Emachine T3104...XP Pro...I had rebuilt this for client about 6 months ago...
Cannot get on Internet...
1. NIC lights flash...
2. Will NOT get an IP address...
3. Open IE7 and get "Page cannot be displayed"...
4. IPCONFIG /all shows "internal error...request is not supported"...
5. I tried 3 different PCI NIC cards, none worked, all show same errors when
opening IE7 or with IPCONFIG /all...
6. Tried putting NIC card in different PCI slots...no joy...
7. I have the NIC properties set to show icon on system tray...
1. When I reboot the NIC will show the icon without red X...
2. After opening IE& and getting error, NIC icon show red X...
8. Did sfc /scannow...no joy...
9. Did a repair install...no joy...
10. Mounted HD to different comptuer, ran MBAM, SAS and Vipre...NO viruses or
found at all...
11. Tried plugging NIC into different ports on my switch...no joy...
12. Repaired Winsock...no joy...
I'm out of ideas...have no clue what's wrong or how to repair it...but I am suspecting the MB is bad...
BUT everything works very nicely...just no IP and no Internet...
Only thing I have NOT done is a full reinstall of XP...
Ideas???
Thanx
Steve
Emachine T3104...XP Pro...I had rebuilt this for client about 6 months ago...
Cannot get on Internet...
1. NIC lights flash...
2. Will NOT get an IP address...
3. Open IE7 and get "Page cannot be displayed"...
4. IPCONFIG /all shows "internal error...request is not supported"...
5. I tried 3 different PCI NIC cards, none worked, all show same errors when
opening IE7 or with IPCONFIG /all...
6. Tried putting NIC card in different PCI slots...no joy...
7. I have the NIC properties set to show icon on system tray...
1. When I reboot the NIC will show the icon without red X...
2. After opening IE& and getting error, NIC icon show red X...
8. Did sfc /scannow...no joy...
9. Did a repair install...no joy...
10. Mounted HD to different comptuer, ran MBAM, SAS and Vipre...NO viruses or
found at all...
11. Tried plugging NIC into different ports on my switch...no joy...
12. Repaired Winsock...no joy...
I'm out of ideas...have no clue what's wrong or how to repair it...but I am suspecting the MB is bad...
BUT everything works very nicely...just no IP and no Internet...
Only thing I have NOT done is a full reinstall of XP...
Ideas???
Thanx
Steve
Could be a corrupt Winsock stack, particularly if you have had & removed spyware. Take a look at:
http://support.microsoft.com/kb/811259
http://support.microsoft.com/kb/811259
ASKER
Ok...getting somewhere...
Kavo...pinged 127.0.0.1..."unable to contact IP driver...error 2"...
Malmensa...I did run a winsock repair, but I have not done the manual process listed here...
Kavo...pinged 127.0.0.1..."unable to contact IP driver...error 2"...
Malmensa...I did run a winsock repair, but I have not done the manual process listed here...
The NIC driver may have locked up. unfortunately rebooting wont fic this you will need to manuall uninstall and reinstall the NIC.
ASKER
Malmensa...
Walking thru KB/811259...
I have yellow marks on...
IP Network Address Translator
sbtis
TCP/IP Protocol Driver
Researching these now...
Walking thru KB/811259...
I have yellow marks on...
IP Network Address Translator
sbtis
TCP/IP Protocol Driver
Researching these now...
Steve,
Uninstall and reinstall the driver. this will release the TCP/IP protocol driver which allow the refresh of the IP address.
This will fix your problem.
KAVO
Uninstall and reinstall the driver. this will release the TCP/IP protocol driver which allow the refresh of the IP address.
This will fix your problem.
KAVO
ASKER
Kavo...didn;t work...
I uninstalled the NIC, rebooted and it installed...
DId an IPCONFIG /renew but I got the same error mentioned in original post...
Also, I still have yellow marks on IP Network Address Translator...sbtis...and TCP/IP Protocol Driver
something else going on...thinking about a total rebuild...if that does not do it then it has to be the MB...
thoughts???
I uninstalled the NIC, rebooted and it installed...
DId an IPCONFIG /renew but I got the same error mentioned in original post...
Also, I still have yellow marks on IP Network Address Translator...sbtis...and TCP/IP Protocol Driver
something else going on...thinking about a total rebuild...if that does not do it then it has to be the MB...
thoughts???
ASKER CERTIFIED SOLUTION
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ASKER
Kavo...makes sense...
But how do you uninstall a chipset driver...???
Only way I can see is to reformat and install from scratch...
Don't see anything in Device Manager that suggests a chipset that I could uninstall from there...
But how do you uninstall a chipset driver...???
Only way I can see is to reformat and install from scratch...
Don't see anything in Device Manager that suggests a chipset that I could uninstall from there...
ASKER
Sorry I took so long to close this post out...
Turns out it was a bad chipset driver...
When you go into Device Manger > View > Show Hidden Devices...the chipset driver came up with 3 yellow marks...
Since I could not figgure out how to remove a chipset driver and then reinstall it...
I wipped the HD and reinstalled XP from scratch...this time the driver set up correctly and
everything is working fine...
Kavo, you had the solution, I just had to go a different rout to fix it...
Thanx all...!!!
Turns out it was a bad chipset driver...
When you go into Device Manger > View > Show Hidden Devices...the chipset driver came up with 3 yellow marks...
Since I could not figgure out how to remove a chipset driver and then reinstall it...
I wipped the HD and reinstalled XP from scratch...this time the driver set up correctly and
everything is working fine...
Kavo, you had the solution, I just had to go a different rout to fix it...
Thanx all...!!!
Another thing you may want to try uninstalling and reinstalling the driver for the NIC.
KAVO