Domain Controller freezes and has Event ID 32 and Event ID 1539

Posted on 2009-05-01
Last Modified: 2012-05-06
Our main server has frozen twice (once yesterday morning and again this morning) around the same time (between 8.30-9a) not allowing users to login to the network or lose their network drives. I checked the event viewer and found a few different warnings:

1. Source: Disk, Event ID: 32 - Device\Hard Drive 0\ DR0 has its write cache enabled. Data corruption may occur.
2. (in Directory Service logs) Source: NTDS General, Event ID 1539 - The local Domain controller could not disable the software-based disk write cache on the following hard disk. Hard Disk C: Data might be lost during system failure.

Now we have a USB external Drive that contains backed up files using Dataprise backup software. I am not quite sure of the backup scheme or schedule.

My question: Is the problem with the server with the events mentioned above (32 & 1539) or because the problem seems to occur around the same time it may be have something to do with the backup? We need a solution as to why it is causing our server to freeze up.
Question by:ILSI
    LVL 26

    Accepted Solution

    Windows is attemtping to disable the write cache feature enable by the disk unsuccessfully then generates the errors. This error occured at the time your system attemps to backup its C: to the USB.;en-us;Q233541
    You just need to disable the write cache option to stop the error. It will not break you system, just see some performance impacted during the backkup. Here is how to do it:



    Author Comment

    I will try disabling the write cache feature, but do you think it is causing the server to freeze up?
    LVL 26

    Expert Comment

    By the way, since your server is running physical RAID controller, login to the controller manager and poke around to see if there is any noticeable failed disks or errors.... Also, update your controller firmware if needed. Post up if you find some errors.

    LVL 26

    Expert Comment

    but do you think it is causing the server to freeze up?

    I don't think so, either. However, the system freezes up may be caused by the memory leaks due to this event. After you have done that, open up a Task Manager and let it run during the backup. If the system freezes up again, you can see whether or not the memory or CPU is max out itself. You can also set performance monitor to analyze this as well.


    Author Closing Comment

    I did not disable the write cache, but the culprit was definitely the backup software. Our consultants were taking a look at the reason why.

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