The vast majority of clients on our network have been unable to to pull down updates from our WSUS server (running WSUS 3.0 Service Pack 1) for a couple of weeks now.
The server itself seems to be runing fine. It is able to synchronize with the MU site and it is able to pull down newly released updates. I am also able to approve these updates and do other things within the WSUS console with no problem or errors.
As far as the clients go, the vast majority of them have been unable to install the handful of updates approved since the middlel of April. They appear to be trying nightly to pull in the updates but they fail each time - reporting error 0x80244019.
When I manually initiate my clients to look for updates using the "wuauclt /detectnow" command, I do see the standard update icon appear in the system toobar for a few seconds before it disappears. It seems like the clients are doing everything right until they need to download the updates and everything then blows up.
I have also attached a portion of the windowsupdate log from one of my clients.
I have already tried the steps mentioned in this microsoft knowledge base article:
although this speaks to problems pulling updates from the Microsoft update site, it is the only relative hit I got when searching on error 0x80244019.
Also, I am able to go out directly to the MU website and successfully pull in updates on my clients. That is why I think the root problem is with the WSUS server itself.
One last possible smoking gun - we also installed Symantec Endpoint on this same server a couple of weeks ago. We haven't yet removed that software but our problems did crop up around the same time that was installed. We don't want to uninstall it just yet until we find out if our WSUS problems might be caused by something else.
This issue is worth the max since we have 100's of clients not getting the updates they need.
Appreciate you help
but then it disappears.