Windows Server 2008 Fax with XP Clients

Posted on 2009-05-01
Medium Priority
Last Modified: 2012-05-06
I have configured Windows Server 2008 fax and can send faxes from the server and Vista clients.  I am unable to send faxes from XP clients.  I can connect to the shared fax printer from the XP clients, however when I try to print to it, it appears to be working, but I never get the window asking for the fax number.

I've added the 32 bit drivers, as suggested at http://help.wugnet.com/windows/32-bit-fax-print-driver-W2008-x64-Fax-Serverftopic-613269-days0-orderasc-8.html and in another article here on EE, but it still isn't working.
Question by:andrewg96
LVL 13

Expert Comment

ID: 24281917
Looks like you have to manually add them:

Install, configure, and send faxes in Windows XP
Updated: March 10, 2009

Applies To: Windows SBS 2008

The Windows Fax and Scan component is not installed or configured in Windows XP. In order to send faxes from a client computer that is running Windows XP, you must manually install and configure Windows Fax and Scan.

To install the Windows Fax and Scan component
Click Start, click Control Panel, and then double-click Add or Remove Programs.

Click Add/Remove Windows Components.

In the Windows Components Wizard, select the Fax Services check box, and then click Next. You are prompted to insert your CD for Windows XP.

Insert the CD, browse to the appropriate installation path (usually the default path), and then click OK.

To configure the Windows Fax and Scan component
Click Start, and then click Printers and Faxes.

Click Add a printer. The Add Printer Wizard opens.

Click Next.

On the Local or Network Printer page, select A network printer or a printer attached to another computer, and then click Next.

On the Specify a Printer page, select Connect to this printer, and then type the printer name \\%ServerName%\fax, where ServerName is the name of your server that is running Windows SBS 2008.

Click Next to finish the wizard.

To send faxes
Click Start, and then click Printers and Faxes.

The printer name, fax on %ServerName%, where ServerName is the name of your server that is running Windows SBS 2008, is shown. Double-click the icon for this printer.

In the Fax Console, click Send a Fax. A list of fax printers is displayed.

Click fax on %ServerName%.

Follow the instructions to finish the wizard.


Accepted Solution

andrewg96 earned 0 total points
ID: 24282612
I've tried this approach as well.  When I click on Send A Fax, I get an hour glass for a few seconds, then nothing.

Expert Comment

ID: 34401466

Was there ever really a solution?  I've got the same issue and can't send from my xp client.


Featured Post


Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
Suggested Courses

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question