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Windows Server 2008 Fax with XP Clients

Posted on 2009-05-01
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I have configured Windows Server 2008 fax and can send faxes from the server and Vista clients.  I am unable to send faxes from XP clients.  I can connect to the shared fax printer from the XP clients, however when I try to print to it, it appears to be working, but I never get the window asking for the fax number.

I've added the 32 bit drivers, as suggested at http://help.wugnet.com/windows/32-bit-fax-print-driver-W2008-x64-Fax-Serverftopic-613269-days0-orderasc-8.html and in another article here on EE, but it still isn't working.
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Question by:andrewg96
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by:marine7275
ID: 24281917
Looks like you have to manually add them:
http://technet.microsoft.com/en-us/library/dd346629.aspx


Install, configure, and send faxes in Windows XP
Updated: March 10, 2009

Applies To: Windows SBS 2008

The Windows Fax and Scan component is not installed or configured in Windows XP. In order to send faxes from a client computer that is running Windows XP, you must manually install and configure Windows Fax and Scan.

To install the Windows Fax and Scan component
Click Start, click Control Panel, and then double-click Add or Remove Programs.

Click Add/Remove Windows Components.

In the Windows Components Wizard, select the Fax Services check box, and then click Next. You are prompted to insert your CD for Windows XP.

Insert the CD, browse to the appropriate installation path (usually the default path), and then click OK.

To configure the Windows Fax and Scan component
Click Start, and then click Printers and Faxes.

Click Add a printer. The Add Printer Wizard opens.

Click Next.

On the Local or Network Printer page, select A network printer or a printer attached to another computer, and then click Next.

On the Specify a Printer page, select Connect to this printer, and then type the printer name \\%ServerName%\fax, where ServerName is the name of your server that is running Windows SBS 2008.

Click Next to finish the wizard.

To send faxes
Click Start, and then click Printers and Faxes.

The printer name, fax on %ServerName%, where ServerName is the name of your server that is running Windows SBS 2008, is shown. Double-click the icon for this printer.

In the Fax Console, click Send a Fax. A list of fax printers is displayed.

Click fax on %ServerName%.

Follow the instructions to finish the wizard.

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andrewg96 earned 0 total points
ID: 24282612
I've tried this approach as well.  When I click on Send A Fax, I get an hour glass for a few seconds, then nothing.
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Expert Comment

by:lvp123
ID: 34401466
Andrewq96,

Was there ever really a solution?  I've got the same issue and can't send from my xp client.

Thanks
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