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In Outlook 2003, the Junk Mail folder is stuck under Journal. HELP!

I have an Outlook 2003 user who's Junk Email Folder suddenly appears as a subfolder under the Journal.  We've tried drop and drag, recreating the profile, recreating the mailbox, etc.  That Junk Mail folder will NOT move back to it's normal location in the Mail Folder tree under Inbox.  HELP!
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rlandayan
Asked:
rlandayan
1 Solution
 
piattndCommented:
You gave the user a completely new mailbox and the issue continued?
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rlandayanAuthor Commented:
Yes, that is correct.  The Junk Email Folder remained under the journal.
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Ram BalachandranCommented:
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rlandayanAuthor Commented:
I read that yesterday, but was not 100% certain what is meant by "exmerging".  Can you provide a clearer explanation or steps?
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marine7275Commented:
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rlandayanAuthor Commented:
Thank you.  We'll take a look at recreating the mailbox on the server and I'll post if it works or not.
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rlandayanAuthor Commented:
Spoke with my Network Admin and he was able to find the solution here:

http://www.officekb.com/Uwe/Forum.aspx/ms-outlook/46341/Need-to-move-Junk-E-mail-folder
the posting from "Sleb" 05 Oct 2005 16:20 GMT

The comments posted here were the exact steps we followed to fix it and it worked!!!
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