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A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.

Network Config
Server 2003 R2 SP2
Exchange 2003 Enterprise SP2

I'm trying to setup a second Exchange server on our network.  Ran the best pratices analyzer.  Installed the latest updates.  Installed Exchange.  Installed the latest updates. Created a test mailbox on the second Exchange server.

I can send and receive external emails on the second Exchange server.  I can also send internal emails from the second Exchange server to the first Exchange server.  When I try to send an internal email from the first Exchange server to the second Exchange server I receive the following error message.
"A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients."

Also, I don't know if this is related or a whole other issue, when logging into the test account on the second Exchange server through OWA It can receive email, but not send email.  When I open a new email the message box where you would type the message is grayed out with a red x in the top left hand corner.

Any suggestions would be greatly appreciated.

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buntingtech
Asked:
buntingtech
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1 Solution
 
MesthaCommented:
The two things are different.
The second problem is a missing update for IE7 support. The best practises tool should have flagged it.

The first one, the most common reason is a smart host on the SMTP virtual server. Check that one isn't set.

Simon.
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buntingtechAuthor Commented:
That fixed the OWA problem.

The smart host field on the SMTP virtual server is blank on both Exchange servers.
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MesthaCommented:
Was it a new account on the second server, or a moved mailbox? If it was a moved mailbox, test with a freshly created account. It could be replication errors which means that both servers think the mailbox belongs on the other.

Simon.
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buntingtechAuthor Commented:
I've tried both.  I made a new test account on the second server and also moved an existing test account over to the second server.  I get the same error with both accounts.
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MesthaCommented:
What happens if you send a message to another user on the same new server - ie so the message doesn't leave the server. Same problem?

Simon.
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buntingtechAuthor Commented:
Created a second test user on the new server and can send and receive messages between the two users fine.
Now it gets strange, I haven't touched either Exchange server since 5/3.  I just checked, know I can send and receive Internally with no errors at all.  BUT, the new server can now only receive external, anything I send external gives the following NDR.
Could not deliver the message in the time limit specified.  Please retry or contact your administrator.
            <NEWSERVER.domain.com #4.4.7>
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MesthaCommented:
This shouldn't be that hard. It should just work.

Do you have an SMTP Connector in the org? If not, then create one.

Simon.
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buntingtechAuthor Commented:
It's all working now.  I don't know why it was giving me so much trouble, but thanks.
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