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SBS 2008 router port not open, component #4 issue.

I'm setting up SBS 2008 and the "fix my network" wizard keeps throwing 2 errors: "router port not open" and "component ID #4".  I've enabled uPnP on my router/firewall and verified that the wizard opened/forwarded all the correct ports. (80, 443, 1723, 987, 25)

Component ID #4 error refers me to a microsoft article that says "TSGateway service is not configured to correctly use the SSL certiifcate configured within IIS."

http://support.microsoft.com/kb/957711

How do I resolve these errors since the wizard can't seem to do it automatically?
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jimmilyhubes
Asked:
jimmilyhubes
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1 Solution
 
vico1CIOCommented:
Does it have to be configured by SBS.
Because if you can enable PnP then you could manually forward the ports as you know which port to foward.

Vico1
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Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Do not enable uPnP on the router. Many do not even respond in proper fashion.
Ports to forward:
 25 SMTP
 443 HTTPS (OWA, OMA, Outlook Anywhere, TSGateway)
 987 HTTPS (Companyweb)
 1723 PPTP (Optional - VPN)

Port 80 does not need to be opened as all it does is redirect to 443.

Are you using a third party trusted certificate? Did you use the Certificate Wizard to install it?

Rerun the Internet Address Wizard to reseat the self-issued SBS certificate.

Philip
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jimmilyhubesAuthor Commented:
I have already manually forwarded the ports; I actually did that first, before trying uPnP.  I don't think I have the third party trusted certificate installed.  Where do I find the cert wizard to run it in SBS 2008?  Also, where is the Internet Address Wizard?  I probably ran it once, just didn't know it was called that.
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Philip ElderTechnical Architect - HA/Compute/StorageCommented:
If you are using the SBS self-issued certificate, then you will find the needed wizard under the Getting Started Tasks in the SBS Console.

It is the link called Set up your Internet address under the Getting Started Tasks.

Did you run all of the wizards there?

Philip
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jimmilyhubesAuthor Commented:
Yes, I did.  I tried to re-run them and they couldn't complete.  Didn't give an error message, just said they couldn't continue and closed.  Also, I can't seem to receive a certain Windows Update.  It's the Rollup 2 for SBS 2008.  It downloaded but I get error code 6BA when I try to install it.  Any ideas?
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Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Did you use the Getting Started Tasks wizards to configure your SBS?

Philip
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jimmilyhubesAuthor Commented:
Yes
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Olaf De CeusterCommented:
Can you please post ipconfig/all of server?
Main reason for wizards not completing is the sbs server not being DHCP and / or DNS.
Olaf
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jimmilyhubesAuthor Commented:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : SERVER
   Primary Dns Suffix  . . . . . . . : wbnh.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : wbnh.local

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
 VBD Client) #2
   Physical Address. . . . . . . . . : 00-1E-0B-E9-AF-D0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3404:b5b0:ea0:77f5%11(Preferred)
   Link-local IPv6 Address . . . . . : fe80::b01f:9d36:637f:aa89%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.16.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.16.1
   DNS Servers . . . . . . . . . . . : fe80::b01f:9d36:637f:aa89%11
                                       192.168.16.2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
 VBD Client)
   Physical Address. . . . . . . . . : 00-1E-0B-BC-F5-56
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

PPP adapter RAS (Dial In) Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : RAS (Dial In) Interface
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.16.21(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 8:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{2E3066AA-7FF7-4AFA-B778-3CAE49C9E
0CD}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{826403D1-A97B-43F5-8666-0D6FC7B5F
126}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
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JeffatICSCommented:
Did this issue get resolved?
I have a similar problem with the port not being open. I used shields up site to test and all required ports are open. It looks like a stale event in a log file but the console still shows it as a critical error. The fix my network wizard reports a router port not open issue every time it is run. Is there a way to clear the console logs and reports?


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Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Take note of the MAC address in the NIC properties above.

When you have a chance to reboot the server, boot into the BIOS and disable the other NIC.

Once you have done that, run the Fix My Network wizard in the SBS Console. Do the errors repeat themselves. Sometimes disabling the second NIC in the OS does not get rid of the 169.x.x.x address the NIC has and can cause problems.

Philip
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JeffatICSCommented:
In My case I disabled one of my NICs before installing SBS2008 this helped complete the initial install without errors. And in my case running the fix my network wizard the initial error does not repeat. My error is dated one day ago with the same time, It would help if I could clear the error and try again.

J.
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JeffatICSCommented:
Seeing as though this error is not re occurring and everything else seems to be working fine I have cosmetically fixed the issue through the console by selecting Network, computers tab, computer, View notification settings (Task), Event log errors, then un checking "A router port is not open"
I would still like to know how to clear the Server Event logs under Reports!

Thanks
J.
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