Transfer of emails from Hosted Exchange

Hi,
We currently have a client hosted on an Intermedia Exchange mailbox using Outlook to access their email. However we need to move them to another system, but need to ensure there is no loss of historic emails from their exchange mailbox.
Any advice on how to backup their current emails and transfer them to another account/PC and any of the likely pitfalls would be much appreciated.
Many thanks,
David.
rutlandictAsked:
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MesthaConnect With a Mentor Commented:
The quickest way to get email out of a hosted solution is to simply reconfigure Outlook to use a local PST file as the delivery location. Once that is done, reconfigure Outlook to use the new system (ensuring that the delivery location is set to mailbox) and then import the PST file using the Outlook import wizard. It will then populate the same folder structure.

The only drawback, and there is nothing that you can do to stop this, is that replies to old internal emails will not work. The users will need to hit reply, remove the address and select it fresh from the GAL. Copies of addresses from the GAL in local contacts will also need to be recreated.

Have to disagree on two points above about PST files.
They are nothing like ZIP files, I would actually say they are the complete opposite. PST files are bloated, 100mb of email in Exchange will be 300mb of email in a PST file.
You also cannot open a PST file from a CD, because Outlook requires WRITE access to a PST file, which isn't possible from a CD. They also get corrupt very easily and a CD drive simply isn't quick enough to keep up.
They should always be copied to a local system for work - NOT a network location, as that isn't supported.

Simon.
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stiffsockCommented:
This is what the .pst files are created for.  They are kinda like Outlook's version of .zip files.  Go to File > New > Outlook Data File > then place it on your desktop and give it a name.  It will map as a folder in the left side of Outlook for you to drag and drop his emails in.  

You can then take the actual .pst file from the desktop and burn it to a CD or transfer it to the other account.  Once the new account is set up, just go to File > Open > Outlook data file and select the file.  It will again map as a folder and have all the email inside.  Just drag and drop into his new mailbox / inbox.

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rutlandictAuthor Commented:
To: Mestha,

Could you provide a link with details on how to do the above.

thanks
Richard
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MesthaCommented:
I am not aware of any single link on the above. You will need to use Google to find how to do each step individually. I am not writing it all out as that is a poor use of my time.

Simon.
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rutlandictAuthor Commented:
To: Mestha,

If a link is not available some brief instructions would be great,

Thanks
Richard
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MesthaCommented:
What more can I say than the above?
Seriously, wring anything more is a poor waste of my time. All of the above can be found by a few searches of the Outlook help or Google.

Remember - I am not paid to answer your questions. I am giving up my spare time.

Simon.
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rutlandictAuthor Commented:
Thanks very much. That was a very accurate & detailed description & something that i will definately use in the future.
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