• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 337
  • Last Modified:

Dell Inspirion 8200

We have a Dell Inspirion 8200 whose network port is not functioning.

The Lan icon is missing from network connections.  Under device manager the ethernet card is not functioning and needs drivers installed.  When I install the drivers from Dell nothing changes.  It stil tells me to reinstall the driver.

I went out and bought a PCMIA ethernet card.  It recognizes the card, but will not install the drivers to that card with.  It was a netgear GA511.

Any ideas?????
0
iFrog
Asked:
iFrog
  • 3
  • 3
1 Solution
 
liguruCommented:
Is this your computer or is it one from your company?  Are you signed in as an Admin account?
When you say you installed the drivers, did you just download the driver or did it actually go through the installation process?
If running XP, right click your computer icon and choose properties.  Click the Hardware Tab and then the Device Manager button.  Are there any yellow question marks on the list?  If so, double click it to install the driver, ifIf not, find your Network Adapter and right click it.  Choose to update the drive and follow the prompts.
0
 
iFrogAuthor Commented:
Its actually my mother's laptop.  

Yes the user account has admin rights.

The laptop is running XP Professional.  I downloaded and installed the drivers from dell after the Drivers CD did not work.

Under Device Manager the ehternet card is moved to other devices.  It has a question mark on it.  It will not re-install the driver.  It says the driver install has failed.
0
 
liguruCommented:
Is there a network card listed under the Network Adapters?  Has this problem just started recently?  If so, it could be Spyware.  Do you have an Anti-Spyware software installed?  If so, dowload and install updates and run in safe mode.  If you don't have one, download and installl Malwarbytes (at malwarebytes.org).  After installing and updating, Run it in Safe Mode after  and then see if the Network card works.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
iFrogAuthor Commented:
It just recently happened.  It just went out last week.  There is not a network card listed under Network Adapters, it is Listed under other adapters.

I will run a spyware check.
0
 
KechkaCommented:
Try to find new chipset drivers and install it.
0
 
iFrogAuthor Commented:
There was not any spyware, will try the chipset now
0
 
liguruCommented:
Do you have the laptop connected to a docking station or do you have any port replicators attached?  If so, Dell says this can be causing the issue.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now