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Netgear prompting password for facebook

Posted on 2009-05-02
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I just purchased a Netgear wireless router with a built in DSL modem. It's working great, except for the fact that anytime I head out to facebook, I get a dialogue box prompting me for a password:

The server www.facebook.com at NETGEAR DG834G  requires a username and password.

Warning: This server is requesting that your username and password be sent in an insecure manner (basic authentication without a secure connection).

I've tried my facebook password and it's refused. I put in my Netgear admin password and I get the "Settings" page for the router.

I have no idea what's happening or how to fix it.

Thoughts?
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Question by:brucegust
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tigermatt earned 2000 total points
ID: 24289392

www.facebook.com is being resolved in DNS to your router's IP address, since it is the router which is answering your request for the site.

What do you see if you open a command prompt and type 'nslookup www.facebook.com'. Is the router's IP returned?

-Matt
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Author Comment

by:brucegust
ID: 24289600
Hey, Matt!

Thanks for getting back with me. When I open up my command prompt and type in 'nslookup www.facebook.com', the DOS interface is displayed, but only for a moment and then it's gone. So, I can't tell you what it says because it's there for a second and then goes away. How can I do what you're suggesting and have the prompt remain long enough for me to look at it?
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Expert Comment

by:tigermatt
ID: 24289619

Hey!

Did you go to Start > Run > cmd > OK. Then execute the command there? That should execute the command but leave the Window running afterwards to enable you to see the output.

-Matt
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Author Comment

by:brucegust
ID: 24290769
OK, I got it now.

It says: C
*** Can't find server name for address 192.168.0.1: Non-existent domain
*** Default servers are not available
Server: Unknown
Address: 192.168.0.1

Non-authoritative answer:
Name: www.faceboo.com
Address: 69.63.184.143
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Expert Comment

by:tigermatt
ID: 24293241

That looks good to me. That indicates it isn't a name server issue.

Logged in as an administrator, open Notepad and then open the file: C:\WINDOWS\system32\drivers\etc\hosts. Other than the lines with # marks at the front of them, what do you see there? Any references to facebook?

-Matt
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Author Comment

by:brucegust
ID: 24294189
Matt!

Maybe rebooting did something, but my wife got an email from Facebook and she was able to head out there without any problem. Now when I try to go to Facebook directly, there's no problem.

I don't know what happened, but it seems to be fine now.

Thanks!
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