Solved

Nedd help to restart Exchange 2007 information store

Posted on 2009-05-02
9
4,339 Views
Last Modified: 2013-10-14
HI, I need help to restart my information store. Each time I restart this exchange server, the IS still in stop mode. If It try to manually start the service, I got this error:
Log Name:      Application
Source:        MSExchangeIS
Date:          2009-05-02 21:39:11
Event ID:      5003
Unable to initialize the Microsoft Exchange Information Store service because the clocks on the client and on the server machine are skewed. This may be caused by a time change either in the client or the server machine, and may require a reboot of that machine. Other than that, verify that your domain is properly configured and is currently online.

I read several post, here and on the web, I try many thing without success. In the past with this error, I need to wait some minute or do a w32tm /resynch to solve this problem. But This time nothing seam to work. Exchange 2007 run on windows 2008 on a 2003 domain, Our 2 DC are up and runing good. The time zome are the same on exchange and DC.

I need some help!
Thanks a lot
0
Comment
Question by:pdsavard
9 Comments
 
LVL 13

Accepted Solution

by:
FearNoMore earned 500 total points
ID: 24288482
Restart the Microsoft Exchange Active Directory Topology Service....Once this service is restarted....restart the SA service and then the IS service
0
 

Author Comment

by:pdsavard
ID: 24288517
Thanks for you fast help. That solve my problem! I will give you the points, but before closing this question, Do you have suggestion to permanently solve this problem ? I will need to do this again when I will restart the server once again!
0
 
LVL 13

Expert Comment

by:FearNoMore
ID: 24288586
Follow this article
http://support.microsoft.com/?id=940845
 Although this article talks about exchange being installed on a GC....I would still recommend following it
There is another article that talks about roll ups causing this issue;
http://support.microsoft.com/kb/944752
 
 
0
 

Author Closing Comment

by:pdsavard
ID: 31577502
thanks for fast response!
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 1

Expert Comment

by:NetworkConsultant01
ID: 25127860
Thanks, this fixed my issues also
0
 
LVL 1

Expert Comment

by:fonz23
ID: 34298333
Worked a treat!

Thanks!
0
 

Expert Comment

by:nyanordiska
ID: 34447420
it worked.

thanks
0
 
LVL 1

Expert Comment

by:ecardio2
ID: 37248188
It worked for me

Thankx!
0
 

Expert Comment

by:pcmelby
ID: 39572834
Worked!!

Won't forget this!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now