OK, guys. I've tried everything I can think of and researched til I'm blue in the face.
This is a laptop with XP home (was SP3, but I reverted it back to SP2) and Verizon Wireless (USB Modem) and VZAccess Manager.
This is my Mom's laptop and she discovered that the Verizon Wireless stopped connecting and brought the computer to me. It would just stick on initializing or it would say the com was already in use. I later discovered that the dial-up modem has the same problem.
I do NOT think it is the problem with either the USB modem or the dial-up modem since they are both having the same problem. I believe it is part of Windows that is damaged or something that is causing this.
Any ideas???? I'm stumped!
Thanks for any help!