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NO AUDIO OUTPUT DEVICE IS INSTALED

Posted on 2009-05-02
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Last Modified: 2013-11-17
ERROR: No audio output device is instaled in my Notebook.
a red cross appear on the spiker.
No souNd device appear in "DEVICE MANAGER".

THE Operating system is : Windows Vista 32bits
THE computer: is a Notebook GATEWAY MT6452
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Question by:RM_PY
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18 Comments
 
LVL 5

Accepted Solution

by:
karstieman earned 900 total points
ID: 24288787
0
 
LVL 93

Assisted Solution

by:nobus
nobus earned 600 total points
ID: 24293176
it can also be your sound device is bad.
you can test with a diagnostic, or a live knoppix cd - you should hear the welcome sound :
ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.0.1CD-2009-02-08-EN.iso
0
 

Author Comment

by:RM_PY
ID: 24294912
hi Karstieman,  I download and tried to install the audio driver....but it said that any "AUDIO OUTPUT DEVICE IS INSTALLED".
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Author Comment

by:RM_PY
ID: 24294933
MISTAKE: sorry Karstieman...the error say "NO AUDIO OUTPUT DEVICE IS INSTALLED" when I tried to install the audio driver.
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LVL 5

Assisted Solution

by:karstieman
karstieman earned 900 total points
ID: 24295382
When you unzip the driver it creates a folder on your c:-drive call c:\cabs

Go to you device manager, and locate the unknown devices ( with the yellow ? mark )
Right click your sound card ( the one device that isn't recognized ) and update driver.
Then select 'Do not autosearch / I want to choose driver myself (advanced).
In the next screen check the 'search on this location' checkbox and click browse.
Now, browse to  c:\cabs\D20007-003-001\WDM and click ok,
Then click NEXT and your drivers will be installed.

Good luck !
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LVL 93

Assisted Solution

by:nobus
nobus earned 600 total points
ID: 24295581
try the knoppix cd, then you'll know if it still ok
0
 

Author Comment

by:RM_PY
ID: 24296239
ok guys thank you, I will try first reinstalling the drivers in the way Karstieman indicated me, and then with the KNOPPIX CD (Nobus).
0
 

Author Comment

by:RM_PY
ID: 24314219
Nobus: how can I create the KNOPPIX CD? can this program check my laptop sound card?
0
 
LVL 93

Expert Comment

by:nobus
ID: 24315742
how can i create knoppix cd :
-download the iso
-burn it as iso or image
-boot from it
>>   can this program check my laptop sound card?   <<  when you boot from it, the welcome sound should be heard (and you can play other sounds)

if you prefer test software :
burnin Test :   http://www.passmark.com/download/index.htm      
or any other general diag software
0
 

Author Comment

by:RM_PY
ID: 24316810
karstieman: it doesn't work

I download and unzip the driver, it creates a folder on  c:-drive call c:\cabs
I wen to device manager and there isn't any unknown devices.
I did the "Scan for hardware changes" already didn't work neither.

0
 
LVL 5

Expert Comment

by:karstieman
ID: 24316952
hi RM PY.
Is there already a soundcard installed then ?
You can find this also in the device manager.
Its symbol is a grey speaker icon.
You can do the same with this as i described earlier.
( Right click your sound card ( the one device that isn't recognized ) and update driver.
Then select 'Do not autosearch / I want to choose driver myself (advanced).
In the next screen check the 'search on this location' checkbox and click browse.
Now, browse to  c:\cabs\D20007-003-001\WDM and click ok,
Then click NEXT and your drivers will be installed. )
0
 

Author Comment

by:RM_PY
ID: 24317908
yes there is a soundcard installed...remember the patient is a NOTEBOOK GATEWAY MT6452 and it has sound before that means a soundcard is installed. But now the gray speaker icon is not showing in the "Device Manager".
0
 
LVL 5

Expert Comment

by:karstieman
ID: 24318023
Hi RM PY,
Let's resume: there is a soundcard on the Notebook, because it has worked before.
But now there is no sound icon in device manger and there are no unknown devices in the device manager, even if you search for new hardware.

Concluding from this is that windows cannot find your soundcard.
Maybe because of a IRQ conflict / hardware conflict / driver problem.
I would try to reinstall your motherboard driver (chipset drivers) and try again. Because the soundcard is onboard, this could help and get it recognized again.
Else I can only suggest you reInstall Windows.

Good luck !
0
 

Author Comment

by:RM_PY
ID: 24319345
I restore the system back to the initial status of original manufacturer's default (System Recovery) IT DOESN'T WORK again.
Is it possible that the integrated sound card is cooked? if this is the case what can I do?

I am downloading the KNOPPY iso...last option.
0
 
LVL 5

Assisted Solution

by:karstieman
karstieman earned 900 total points
ID: 24342646
Hi RM PY,

If your manufacturers recovery cd doesn't even work, then you could try to reset your bios to default and try.
If even this doesn't work you can be pretty sure that your soundcard is cooked....
0
 

Author Comment

by:RM_PY
ID: 24435291
My soundcard is cooked.
0
 

Expert Comment

by:Doug_Ivison
ID: 34500767
Even if your sound card is cooked, you have an option for turning OFF that loud beep sound:  
disable the system beep!

What solved this for me (works on XP and Server 2008, as well) --  
http://weyland.be/wrdprss/index.php/2007/02/08/disable-system-beep-in-windows-vista/
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