Link to home
Start Free TrialLog in
Avatar of Andrej Pirman
Andrej PirmanFlag for Slovenia

asked on

How to reset Administrator account in AD on Windows 2008 Server

Hi,
I faced a big problem within one of my clients.
They have Windows 2008 Server as Domain server installed inside VMware ESX, and some hackers attacked it. They managed to break into 2nd server, which was not part of AD and installed lots of garbage on it, but this was solved.

The main problem is that hackers did "something" to ALL Admin accounts on main DC (Windows 2008 Server) - I cannot login onto it with ANY of admin accounts, neither with local Administrator.
Maybe they were trying so many times, that accounts got locked out, and since none of services run as Administrator, this DC is practically functioning 100%, except I cannot login as Admin.

Now, the problem is that I need to restore Admin account, reset its password, or unlock it, but have no idea, how to do it, since all googled methods were not sucessfull:
First I tried with Directory Services Restore Mode, pressed F8 upon system start, but only "Safe Mode" and "Normal Start" is available in this menu. Am I doing something wrong, or is this option removed from Server 2008?

Ideas welcome.  
Avatar of tillgeffken
tillgeffken

Maybe one of these methods work for you. I successfully used TRK once (Although it was a Windows Server 2003 machine)
ASKER CERTIFIED SOLUTION
Avatar of tillgeffken
tillgeffken

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Eirman
Eirman
Flag of Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Andrej Pirman

ASKER

Hi both,

thanx for help, but I already found out sollution myself:
After 1st try with F8 at startup, I had to reboot once again with CTRL-ALT-INS (it's inside Vmware ESX, so this is used instead od CTRL-ALT-DEL) and then go once again with F8. Only this 2nd try is sucessfull - don't know why, but 1st boot with F8 shows:
Safe Mode
SafeMode with Networking
Safe Mode with Command Prompt
Start Windows Normally

and 2nd reboot with F8 shows all other options, where Directory Services Restore Mode is one of them.

After that I sucessfully managed to reset DOMAIN Administrator password, using SRVANY utility.